Senior Machine Learning Engineer designing and deploying AI frameworks to enhance Dropbox's collaboration tools. Leading complex ML systems from design to production.
Responsibilities
Design and productionize agentic AI frameworks — including multi-agent coordination, planning, tool-use, and memory — that allow agents to maintain long-term context and execute complex tasks across the Dropbox ecosystem.
Lead the end-to-end design of ML systems, from fine-tuning (SFT, RLAIF) and advanced prompting to inference optimization and production monitoring.
Establish rigorous safety, alignment, and evaluation frameworks to ensure our autonomous systems are helpful, honest, and harmless.
Collaborate across Product, Design, Infra, and Frontend teams to translate ambiguous user needs into concrete AI capabilities that move the needle for the business.
Mentor junior engineers and serve as a core contributor to the broader Dropbox AI strategy, fostering a culture of technical excellence.
Requirements
BS, MS, or PhD in Computer Science, Mathematics, Statistics, or related quantitative field (or equivalent work experience)
8+ years of software engineering experience, with at least 5+ years dedicated to building and deploying production-scale AI/ML systems.
Professional experience in ML modeling for complex systems such as Search, Ranking, or Recommender Systems.
Deep familiarity with LLM architectures and hands-on experience with ML libraries (e.g., PyTorch, JAX, or similar).
Strong proficiency in Python (required) and experience with systems languages like Go or C/C++. You should be comfortable building the infrastructure that surrounds the model.
Extensive experience working with large-scale distributed data systems and high-throughput production environments.
Exceptional analytical skills and a "bias to action" when navigating ambiguous technical challenges.
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