Solutions Engineer scaling ElevenLabs' AI voice platform for enterprise customers.
Architecting integrations, technical demos, enablement resources, and self-service tools for sales and customer success.
Responsibilities
Collaborate strategically with Account Executives to enhance the technical aspects of the sales process
Work directly with technical contacts from customers and prospective customers to provide bespoke support and architect solutions
Craft compelling technical demonstrations that communicate the product's value proposition
Create technical enablement resources to amplify the sales team's effectiveness and technical fluency
Build self-service tools and documentation that empower customers to implement solutions independently
Identify opportunities to productize common integration patterns or features and work with product teams to implement them
Requirements
Passion for AI, technology, and ElevenLabs products
Enjoyment of working directly with customers, iterating on solutions, and providing tailored support
Ability to identify patterns that can be standardized and scaled
Strong empathy for customers, sales, and product teams
Strong technical background for architecting integrations between ElevenLabs solutions and existing customer solutions
Experience working with customers, including through student clubs or side projects
Proficiency in Python
Deep understanding of software development, software architecture, and common integration patterns
Excellent communication skills with the ability to adapt messaging to different audiences
Benefits
Annual discretionary professional development stipend
Annual discretionary stipend to meet up with colleagues each year
Annual company offsite
Monthly co-working stipend if not located near a main hub
Flexible choice to work from company offices in Bangalore, Dublin, London, New York, San Francisco, Tokyo, and Warsaw
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