Control Tester & Advisor responsible for assessing controls and providing risk advisory support at BMO financial group. Collaborating with business and technology teams to enhance Data & AI governance.
About the role
- Quality Assurance Analyst II ensuring quality goals in Markham, Ontario. Collaborating with teams to achieve effective testing and product integrity.
Responsibilities
- Work closely with Product Managers, Business Analysts, and Developers to review and approve requirements and user stories
- Assist in designing Test Documentation like Test Plans/Strategies and define processes, phases of the testing cycle, and quality metrics
- Translate user stories into meaningful and step-by-step test cases
- Prioritize testing activities and escalate risks and issues without delay
- Identify, forecast risks and propose mitigation strategies
- Lead a project from a QA perspective, single-handedly
- Perform effective manual testing that ensures product integrity while adhering to quality goals
- Report identified issues with a clear and comprehensive description through the tracking system promptly
- Reproduce test results in a report format for easy understanding of Managers/Team Leads/other stakeholders
- Assess and sign-off on deployments as and when needed
- Lead client calls/triage calls and explain/resolve issues clearly and concisely
- Validate from time to time if user requirements and expectations are being met during the testing process
- Ensure that Accessibility, Performance and Security Tests are included in testing cycles as and when applicable
- Provide regular test execution updates to Project Managers/other stakeholders
- Coordinate with QA Automation Engineers to automate the stable parts of the system under test
- Assist other members of the QA team as and when needed
- Organize knowledge transfer sessions and maintain the knowledge bank
- Assign tasks to other QA Analysts if required and keep track of all the reported/assigned defects/issues for every environment of the assigned project
- Maintain good relationships amongst team members and with cross-functional teams
- Share discoveries, learnings, and tools with peers
- Participate in the creation of quality standards and make recommendations for continuous process improvement
- Keep abreast with new technologies, quality assurance methodologies, and best practices
- Perform other related duties as assigned
Requirements
- Bachelor's degree in Computer Science, Software Development, or related discipline
- 3 to 5 years of experience in a related role(s)
- Deep understanding of API testing using tools like Postman and SoapUI
- Hands-on experience with Web and mobile app testing, including Accessibility
- Detail-oriented with strong analytical and problem-solving skills
- Excellent technical and troubleshooting techniques
- Ability to draft required technical documentation like Test Cases and Plans
- Ability to write complex SQL queries (JOINS etc.) and analyze results to validate application functionality
- Solid understanding of the QA process and testing disciplines and methodologies
- Strong communication skills both oral and written
- Experience in working within an agile environment
- Ability to work independently and as part of a team
- Strong organizational and multitasking skills
- Experience with leading a team of QA Analysts in small to medium-sized projects is a plus
Benefits
- Performance-based bonus
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