Dispatch Operator managing electricity-market events, battery dispatch, and demand response for EnPowered’s commercial energy-flexibility business. Optimizing customer savings across Ontario and U.S. markets.
Responsibilities
Manage market events from start to finish, monitoring market conditions, deciding when and how customers should respond, and running events from first alert to all clear
Identify likely peak days and hours in IESO (Ontario 5CP), PJM, and NYISO using forecast models, weather data, and grid operator reports
Run demand response events
Assess IESO capacity auction events and utility demand response programs
Decide what to pass on to customers and manage activations through settlement
Keep registrations, bids, and auction submissions on track
Find customer-specific opportunities and build and execute plans using batteries and flexible loads
Control assets through the energy management system, including dispatching batteries and monitoring operating limits
Work with engineering to improve energy management tools
Ensure event notifications are accurate, timely, and actionable
Review and improve AI recommendations and customer notification drafts
Test AI tools against historical events and identify needed data
Compare decisions with outcomes after events and seasons to improve procedures and tools
Track new programs, rule changes, and market opportunities and bring recommendations to the team
Requirements
Two to five years in the energy sector, such as utility operations, grid or system operations, dispatch, or energy services
Solid understanding of electricity markets and commercial electricity bills, including wholesale prices, capacity, coincident peaks, demand charges, and demand response
Comfort making decisions from forecasts, weather data, and probabilities rather than certainties
Calm, decisive judgment under time pressure
Precise written communication
Daily use of AI tools, the habit of checking their output, and an interest in building your own
Availability for early mornings, evenings, and some weekends during peak seasons
Drive to become a recognized expert in market operations
Dispatch experience with batteries, generators, or other distributed energy resources
Experience with an EMS or SCADA system
Knowledge of Ontario's renewed market (day-ahead market and OZP), PJM, or NYISO
Experience with the IESO capacity auction or Ontario's Industrial Conservation Initiative (Class A)
Python or SQL for working with price, forecast, and interval data
Background in meteorology or weather forecasting
Benefits
Competitive salary
Stock options
Health benefits
Flexible schedules
Work-from-home environment
Generous vacation policy
Regular team events, including quarterly team onsites
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