Senior UX designer supporting PwC Canada’s customer transformation engagements. Designing Salesforce Experience Cloud portals, journeys, prototypes, and accessible digital experiences.
About the role
- Presales Security Expert supporting Fortinet's mid-market cybersecurity initiatives. Engaging in technical qualification of sales leads and assisting channel partners in your region.
Responsibilities
- Pre-sales - assist in qualifying sales leads from a technical standpoint.
- Sales calls - be the main technical resource on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality to integration.
- Conversant with networking applications and solutions.
- Experience with virtualization, NFV and emerging SDN technologies
- Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customers technical issues.
- Provide assistance to identified customers with post-sales training.
- Regularly interface, provides presales support and assist in training Fortinet Channel partners in your region.
- Presenting at events, seminars, customer and partner meetings
- Flexible to travel. Travel will primarily be within the SEs designated region, but may also include occasional travel to other regions.
Requirements
- 4 – 8 years’ experience in technical/pre-sales support as a pre-sales or security expert
- Experience in LAN/WAN/Internet services administration
- Ability to design network and security solutions, effectively utilize Visio, ability to create BOMs (Bill of Materials)
- Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Stateful Firewalling, NGFW, Firewall policies, Identity based policies, NAT, IPS, AntiMalware, Botnet, Application Control, DDoS, Web Filtering, SDN
- Strong understanding in the following technologies and protocols: TCP/IP, IPv4, IPv6, supernetting and subnetting, DNS, HTTP, SMTP, RADIUS, LDAP, Active Directory, PKI, IKE, Certificates, L2TP, SSL Decryption, SSL VPN, IPSEC, 802.1Q, VLANs, LACP, MD5, SSH, SSL, SHA1, SHA512, 3DES, AES
- Experience with encryption and authentication technologies required
- Strong technical troubleshooting skills desired
- Strong presentation skills
- Strong communication and writing skills. Previous experience on responding to RFPs is beneficial.
- White board skills are beneficial.
- Technical knowledge in Wifi, Load Balancing and Application Delivery, Ethernet Switching, ACI, API, Two Factor Auth, Malware Sandboxes, Mail Gateways, Web Application Firewalling, Cloud (AWS, Azure, etc), SDN, NFV, Virtualization, Centralized Management, SIEM, and Data Center redundancy are considered assets
- Previous Vendor or Reseller experience is an asset
- Bilingual French and English
- Car/Driver’s license
Benefits
- We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.
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