Presales Security Expert – Inside Territory Account Manager

Posted 16 hours ago

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About the role

  • Presales Security Expert supporting sales leads and educating customers on security at Fortinet. Responsible for technical resource during sales calls and post-sales training.

Responsibilities

  • Pre-sales - assist in qualifying sales leads from a technical standpoint.
  • Sales calls - be the main technical resource on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality to integration.
  • Conversant with networking applications and solutions.
  • Experience with virtualization, NFV and emerging SDN technologies
  • Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customers technical issues.
  • Provide assistance to identified customers with post-sales training.
  • Regularly interface, provides presales support and assist in training Fortinet Channel partners in your region.
  • Presenting at events, seminars, customer and partner meetings
  • Flexible to travel. Travel will primarily be within the SEs designated region, but may also include occasional travel to other regions.

Requirements

  • 2+ years’ experience in technical/pre-sales support as a pre-sales or security expert
  • Experience in LAN/WAN/Internet services administration
  • Ability to design network and security solutions, effectively utilize Visio, ability to create BOMs (Bill of Materials)
  • Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Stateful Firewalling, NGFW, Firewall policies, Identity based policies, NAT, IPS, AntiMalware, Botnet, Application Control, DDoS, Web Filtering, SDN
  • Understanding in the following technologies and protocols: TCP/IP, IPv4, IPv6, supernetting and subnetting, DNS, HTTP, SMTP, RADIUS, LDAP, Active Directory, PKI, IKE, Certificates, L2TP, SSL Decryption, SSL VPN, IPSEC, 802.1Q, VLANs, LACP, MD5, SSH, SSL, SHA1, SHA512, 3DES, AES
  • Strong technical troubleshooting skills desired
  • Strong presentation skills
  • Strong communication and writing skills. Previous experience on responding to RFPs is beneficial.
  • White board skills are beneficial.

Benefits

  • 100% company paid medical, dental, and vision coverage
  • Health Spending Account
  • Personal Spending Account
  • Employee & Family Assistance Plan (EFAP)
  • Critical illness, disability, and life insurance
  • Group Registered Retirement Savings Plan (RRSP) with a company match
  • Competitive Paid Time Off
  • Flexible leave policies, including paid health days
  • Participation in the Fortinet equity program
  • Bonus eligibility reviewed at time of hire and annually

Job type

Full Time

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

DNSSMTPSwitchingTCP/IP

Location requirements

RemoteCanada

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