Deployment Manager overseeing customer experience operations for AI agents. Managing complex deployments from kick - off to automation performance across multiple stakeholders.
About the role
- Co-Founder & CEO leading an AI-driven reverse logistics venture at FutureSight studio. Partnering from inception with meaningful equity in a pre-seed startup environment.
Responsibilities
- Strategy — Refine the ICP, pricing model, and product positioning, including the choice of execution path between consumer returns–led (B2C commerce) and warranty & credit–led (B2B supply chains)
- Customer Development — Lead pilots with operations-heavy commerce, retail, or supply chain organizations, convert them to paid engagements, and build the go-to-market motion
- Product — Partner with the FutureSight product and engineering team to ship V1 and iterate on user feedback, with a focus on intake intelligence, policy enforcement, dynamic routing, and financial closure
- Capital — Lead the seed raise, supported by FutureSight's network and traction
- Team — Recruit and lead the founding team, and establish the cultural foundation of the company
Requirements
- Previous founding experience at a venture-backed company
- Demonstrated success in B2B SaaS go-to-market, including sales and customer engagement
- Fundraising fluency, with the ability to develop investor narratives and close capital
- Proven ability to attract, develop, and retain top talent
- Clear-eyed understanding of the risks and demands of co-founding a venture-backed company
- Direct exposure to operations-heavy commerce, supply chain, or logistics environments, with hands-on experience in returns, warranty, fulfillment, or post-sale workflows, and familiarity with AI agents/LLMs
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