Tech Lead – Application Support

Posted 3 hours ago

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About the role

  • Tech Lead leading application support specialists and resolving complex technical issues. Supporting Genpact’s AI and digital transformation solutions through application maintenance and performance improvement.

Responsibilities

  • Lead and mentor a team of application support specialists
  • Provide technical expertise and guidance to troubleshoot and resolve complex application issues
  • Collaborate with cross-functional teams to implement and maintain applications
  • Develop and maintain application support documentation and procedures
  • Monitor application performance and identify areas for improvement
  • Coordinate with vendors on escalated support cases and issue resolution
  • Conduct regular training sessions for team members
  • Stay updated on industry trends and best practices in application support

Requirements

  • Bachelor's degree in Computer Engineering, Computer Science, or Information Technology, or Master's degree in Software Engineering
  • AWS Certified DevOps Engineer – Professional certification
  • Certified Kubernetes Administrator (CKA) certification
  • Agile Methodology
  • Python programming
  • Python software development
  • English proficiency required (C2 / Proficient)

Benefits

  • Hands-on experience
  • Mentorship
  • World-class learning opportunities
  • Career acceleration
  • AI-powered transformation work
  • Values-driven, inclusive work environment

Job type

Full Time

Experience level

Senior

Salary

CA$52,000 - CA$95,000 per year

Degree requirement

Bachelor's Degree

Tech skills

AWSKubernetesPython

Location requirements

HybridMontrealCanada

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