Director of Engineering – Growth & Monetization at GitLab

About the role

Director of Engineering at GitLab focusing on growth and monetization engineering strategy. Guiding teams through system integrations, workflows, and customer-centered innovations in a fully remote environment.

Lead the Growth and Monetization engineering organization with accountability for strategy, architecture, execution, and team health.
Drive the technical vision for self-service purchase, expansion, billing, usage visibility, budgeting, and account management experiences.
Build end-to-end workflows across quoting, ordering, provisioning, billing, invoicing, entitlements, renewals, and expansion.
Design an API-first monetization platform that is modular, scalable, and adaptable to evolving pricing and packaging models.
Develop systems that support usage- and impact-based products, including metering, rating, packaging, billing, and reporting.
Own and evolve integrations across monetization systems such as Zuora, Salesforce, and related enterprise platforms.
Partner with Enterprise Applications, Finance, Legal, Sales, Product, and Design to deliver compliant, scalable, customer-centered workflows.
Ensure high standards for reliability, auditability, controls, and operational rigor across monetization systems, including SOX-aware processes where needed.
Guide engineering initiatives that apply AI and machine learning to monetization use cases such as predictive pricing models, intelligent usage forecasting, and automated personalized billing experiences.

Experience leading multiple engineering teams through managers in a director-level or comparable engineering leadership role.
Strong foundation in application development and distributed systems, with the ability to apply that depth to customer-facing monetization platforms.
Knowledge of billing architecture, usage metering, invoicing, entitlements, budgeting, and account lifecycle management.
Experience launching usage-based products or platforms and supporting changes in pricing models.
Understanding of API-first, modular, and scalable platform architecture.
Experience building systems that require strong controls, compliance, and auditability, including SOX-related considerations.
Ability to work effectively across Engineering, Enterprise Applications, Finance, Legal, Sales, and other cross-functional teams in a distributed environment.
Clear communication, organizational leadership, and execution skills, with openness to candidates who bring transferable experience from adjacent platform or SaaS domains.
Familiarity with SaaS monetization, self-service growth models, hybrid self-service and sales-assisted journeys, or tools such as Zuora and Salesforce is helpful.