Senior Technical Program Manager at GitLab

About the role

Lead complex, cross-functional programs at GitLab's Engineering Division. Responsible for coordinating teams and ensuring program delivery within timelines and goals.

Lead multiple complex, cross-functional programs across GitLab's Engineering division and partner functions, owning scope, timelines, risks, and delivery from kickoff through retrospective.
Coordinate dependencies across initiatives, surface blockers early, and keep stakeholders aligned on priorities, progress, and trade-offs.
Partner with Engineering, Product, Finance, Legal, and Go-to-Market leaders to define clear program goals and milestones, and escalate risks with crisp recommendations.
Establish and maintain program operating rhythms, including working group meetings, async updates, and status reporting that improve visibility into program health.
Create and maintain program documentation, including decision logs, plans, and stakeholder updates, with an async-first approach that supports a fully remote team.
Drive consistent execution by clarifying ownership, aligning on next steps, and following through on commitments across teams.
Contribute to Technical Program Manager practices by documenting playbooks and templates in the GitLab handbook, and sharing learnings that improve how R&D programs run.
Model GitLab's CREDIT values (Collaboration, Results, Efficiency, Diversity/Inclusion, Iteration, Transparency) in how you communicate, make decisions, and deliver outcomes.

Experience owning complex, cross-functional technical programs end-to-end, from scoping and kickoff through delivery and retrospective.
Ability to build relationships and drive alignment across Engineering, Product, Finance, Legal, and Go-to-Market stakeholders, including senior leaders.
Skill in establishing and maintaining program governance, including operating rhythms, status reporting, dependency tracking, and decision logs.
Strong written communication and async-first collaboration habits, with a default to clear documentation and written updates.
Analytical approach to identifying risks and dependencies, framing trade-offs, and presenting options and recommendations to stakeholders.
Working knowledge of the software development lifecycle and how engineering teams plan and deliver work; familiarity with DevOps practices and CI/CD pipelines is helpful.
Experience improving how programs run through playbooks, templates, retrospectives, and handbook documentation; transferable program leadership skills from adjacent roles are welcome.