Principal Product Manager

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About the role

  • Principal Product Manager leading GoDaddy’s merchant capital strategy and lending products. Defining customer experiences, underwriting capabilities, and portfolio performance for entrepreneurs.

Responsibilities

  • Define the product strategy, business case, and delivery roadmap for Capital on Us, a GoDaddy-controlled merchant capital offering
  • Own the end-to-end merchant experience, including discovery, prequalification, application, offers, funding, repayment, renewals, and servicing
  • Partner with Credit and Risk to develop underwriting models, eligibility policies, decisioning strategies, pricing, and risk guardrails
  • Evaluate funding and operating models, including warehouse and lending partners, funding capacity, risk-sharing structures, vendor economics, and build-versus-partner decisions
  • Partner across Engineering, Design, Data, Finance, Legal, Compliance, Operations, and Go-to-Market to prioritize and launch new capabilities
  • Define and track performance across eligibility, conversion, funding, utilization, repayment, credit losses, portfolio health, merchant outcomes, and financial performance
  • Develop understanding of GoDaddy customers, merchant financing needs, competitors, and industry trends to identify and prioritize opportunities
  • Communicate strategy, decisions, trade-offs, risks, dependencies, and progress to senior leaders and cross-functional partners

Requirements

  • 7+ years of product management experience building and scaling customer-facing or platform products
  • Experience building credit, lending, merchant capital, or other financial products involving underwriting, decisioning, funding, or portfolio management
  • Demonstrated ability to own a complex product from idea and strategy through delivery, launch, measurement, and ongoing optimization
  • Solid understanding of customer experience, credit policy, risk management, operations, and unit economics in a lending product
  • Experience partnering with Engineering and Data teams to build technically complex platforms, decisioning capabilities, models, and customer experiences
  • Demonstrated ability to lead across Risk, Credit, Finance, Legal, Compliance, Operations, Design, and Go-to-Market teams
  • Strong analytical and communication skills, including analyzing trade-offs, defining product economics, making decisions with incomplete information, and explaining complex issues to senior leaders
  • Ability to drive clarity, decisions, and execution across globally distributed teams without direct authority
  • Experience building financial products for small businesses or entrepreneurs (might also have)
  • Experience launching products across multiple markets or regulatory environments (might also have)
  • Experience integrating third-party financial services into a broader product ecosystem (might also have)
  • Familiarity with data science or machine-learning applications in credit decisioning, fraud prevention, or personalization (might also have)
  • Experience using JIRA, QuickSight, FullStory, or similar tools (might also have)

Benefits

  • Competitive pay
  • Generous time off
  • Paid parental leave
  • Healthcare
  • Retirement savings program
  • Equity plan eligibility
  • Health, dental, and vision insurance
  • Life insurance
  • Critical illness insurance
  • AD&D insurance
  • Health care spending account
  • Employee assistance program
  • Paid sick time
  • Paid personal time
  • Remote work options
  • Paid holidays
  • Paid Wellness days
  • Employee stock purchase plan
  • Discretionary cash bonus scheme paying 15% of base salary based on individual and company performance
  • Employee Resource Groups

Job type

Full Time

Experience level

Lead

Salary

CA$137,000 - CA$205,000 per year

Degree requirement

No Education Requirement

Tech skills

Go

Location requirements

RemoteCanada

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