Senior IT/Telecom Manager leading engineering teams and strategic technology initiatives for CBC/Radio - Canada, Canada’s public broadcaster. Managing infrastructure, projects, procurement and technical standards.
About the role
- Technicien.ne en informatique chez 6tem TI, assurant le support technique aux clients de la région de la Beauce. Poste hybride, alliant interventions sur route et télétravail.
Responsibilities
- Provide technical support to clients in the Beauce region
- Work in varied environments to resolve practical issues
- Diagnose and resolve issues related to workstations, networks, and infrastructure
- Install, configure, and maintain various equipment and systems
- Deliver rigorous, professional customer service, including follow-ups
- Contribute to the continuous improvement of clients' technological environments
- Identify optimization opportunities and propose appropriate solutions
Requirements
- Hold a DEC (college diploma) in IT, a DEP in computer support, or other relevant training
- Experience in technical support, ideally in an SME environment
- Valid driver's license and availability to travel to client sites
- Own a vehicle (mileage reimbursement provided)
- Demonstrate autonomy, rigor, and strong organizational skills
- Excellent customer service approach and good communication skills
- Approximately 3 years of experience in IT support
Benefits
- Permanent full-time position, 40 hours per week
- Flexible schedule supporting work–life balance
- Hybrid work arrangement (approximately 50% fieldwork and 50% remote)
- Competitive salary based on experience
- Monthly allowance for mobile phone and internet
- Travel reimbursement
- Three weeks of vacation
- Group insurance (dental optional)
- Group RRSP with employer contribution
- Training budget and certification reimbursement
- Allowance for home ergonomics
- Team activities and a friendly work environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
IT Specialist supporting Mac devices, onboarding, inventory, and internal IT operations. Helping Jane’s clinic - management SaaS team streamline support and serve thousands of healthcare businesses.
Enterprise Architect shaping software and platform architecture for CBC/Radio - Canada’s public broadcasting technology. Driving enterprise architecture governance, modernization and business alignment across hybrid work locations.
Remote Help Desk Analyst supporting Government of Alberta applications and stakeholders. Troubleshooting tickets, user accounts, data discrepancies, defects, and application issues.
IT and Identity Manager owning Okta, SaaS, endpoint, and automation operations for Benepass, a customizable employee - benefits fintech platform. Setting IT direction and scalable service processes.
Senior Help Desk Analyst providing application support for Alberta Education and Advanced Education online systems. Troubleshooting public users’ issues, managing tickets, testing fixes, and coordinating resolutions.
IT Support Agent supporting users, devices, networks, and software at Coperion. Maintaining IT operations for a global industrial process technology company.
Enterprise Architect designing cloud, AI, network virtualization, and managed - service solutions for HPE strategic accounts. Shaping customer value propositions, architectures, and sales opportunities.
Enterprise Architect designing cloud, AI, edge, and managed - service solutions for HPE strategic accounts. Driving value propositions, technical strategy, pipeline growth, and customer transformation.
EC
Enterprise Architect guiding EDC’s digital strategies, roadmaps, governance, and target architectures. Shaping technology transformation that helps Canadian businesses succeed globally.