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Solution Architect (OT)
LinkedIn Recruiter Post
Hiring Solution Architect (OT) with 10+ years OT experience. Hybrid in Calgary, AB.
About the role
- Technicien.ne en informatique chez 6tem TI, assurant le support technique aux clients de la région de la Beauce. Poste hybride, alliant interventions sur route et télétravail.
Responsibilities
- Provide technical support to clients in the Beauce region
- Work in varied environments to resolve practical issues
- Diagnose and resolve issues related to workstations, networks, and infrastructure
- Install, configure, and maintain various equipment and systems
- Deliver rigorous, professional customer service, including follow-ups
- Contribute to the continuous improvement of clients' technological environments
- Identify optimization opportunities and propose appropriate solutions
Requirements
- Hold a DEC (college diploma) in IT, a DEP in computer support, or other relevant training
- Experience in technical support, ideally in an SME environment
- Valid driver's license and availability to travel to client sites
- Own a vehicle (mileage reimbursement provided)
- Demonstrate autonomy, rigor, and strong organizational skills
- Excellent customer service approach and good communication skills
- Approximately 3 years of experience in IT support
Benefits
- Permanent full-time position, 40 hours per week
- Flexible schedule supporting work–life balance
- Hybrid work arrangement (approximately 50% fieldwork and 50% remote)
- Competitive salary based on experience
- Monthly allowance for mobile phone and internet
- Travel reimbursement
- Three weeks of vacation
- Group insurance (dental optional)
- Group RRSP with employer contribution
- Training budget and certification reimbursement
- Allowance for home ergonomics
- Team activities and a friendly work environment
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
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