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About the role

  • Staff Backend Engineer designing and shipping core backend architecture for context layer management systems at Grafana Labs. Remote opportunity targeting skilled candidates in the U.S. or Canada.

Responsibilities

  • Build the core backend services: Design, implement, test, and operate the first services for context ingestion, context indexing, retrieval orchestration, API access, source configuration, and system administration.
  • Create a scalable SaaS foundation: Help define and build the architecture for a multi-tenant service, including tenant isolation, usage tracking, quotas, audit logs, background jobs, and reliable service boundaries.
  • Power agent-facing retrieval workflows: Build APIs and service interfaces that allow AI agents, MCP tools, CLIs, and internal applications to retrieve relevant context, provenance, confidence signals, and warnings.
  • Work across product and infrastructure: Partner with the team to make practical tradeoffs between fast experimentation and long-term reliability, especially as the project moves from prototype to production.
  • Operate what you build: Instrument services with metrics, logs, traces, alerts, and dashboards. Use observability tools to understand system behavior and improve reliability.
  • Contribute to technical direction: Help shape the architecture, service boundaries, storage choices, API contracts, deployment patterns, and engineering practices for a new product area.
  • Effective communication: You’ll be working in a highly dynamic and collaborative environment, so we need someone who can communicate effectively and contribute across teams.
  • Ownership and impact: Take full ownership of the AI solutions you develop, ensuring they are not only innovative but also scalable, maintainable, and aligned with real user workflows.

Requirements

  • Experience with LLMs, prompt engineering, and building applications powered by GenAI.
  • Proven track record of delivering software that made it into production and is actively used by users.
  • Exposure to working in cloud-native environments (e.g., AWS, GCP, Azure).
  • Experience using observability tools to understand and troubleshoot system behavior.

Benefits

  • equity
  • bonus (if applicable)
  • flexible working hours
  • 30 days annual leave

Job type

Full Time

Experience level

Lead

Salary

CA$186,368 - CA$223,642 per year

Degree requirement

Bachelor's Degree

Tech skills

AWSAzureCloudGoogle Cloud Platform

Location requirements

RemoteCanada

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