Instructional Designer creating courses, labs, and assessments for Planful’s financial performance management software. Maintaining Academy content and translating product releases into customer learning.
About the role
- Learning and Development Specialist designing sales enablement learning solutions for Harbor, a legal industry expert-services provider. Managing instructional design, implementation, and measurement across GTM organizations.
Responsibilities
- Identify learning needs with GTM leaders and subject matter experts and translate business priorities and knowledge gaps into learning objectives and solutions
- Design and develop learning experiences across instructor-led, virtual, digital, presentation, toolkit, job aid, practice, assessment, and reinforcement modalities
- Apply adult learning and instructional design principles to recommend learning approaches, modalities, sequencing, and reinforcement
- Curate and adapt internal and external content
- Develop facilitator guides, participant materials, exercises, case studies, knowledge checks, and other delivery resources
- Ensure learning materials are polished, consistent, accessible, and aligned with Harbor’s standards
- Manage assigned learning projects from discovery through development, launch, and evaluation
- Develop and manage project plans, timelines, milestones, deliverables, dependencies, and stakeholder responsibilities
- Coordinate content development and review cycles across Delivery, Client Engagement, L&D, and other stakeholders
- Manage concurrent learning initiatives and proactively address risks, dependencies, scope, and barriers
- Facilitate project meetings, design sessions, content reviews, and stakeholder discussions
- Build relationships with GTM leaders, SMEs, L&D, and cross-functional partners
- Lead discovery conversations, synthesize stakeholder input, and communicate with stakeholders including senior leaders
- Coordinate with external learning/content providers as needed
- Develop and maintain digital learning content using Articulate 360
- Support learning implementation and launch through Workday Learning, including course setup, testing, learner journeys, materials, and launch readiness
- Conduct quality assurance and testing
- Leverage learning technology and AI-enabled tools to improve content development efficiency and scalability
- Define learning-effectiveness measures and develop assessments, knowledge checks, surveys, and evaluation mechanisms
- Review learner feedback, stakeholder input, and learning data to recommend improvements
- Capture lessons learned and reusable content for future initiatives
Requirements
- Bachelor’s degree or equivalent relevant experience in Learning & Development, Instructional Design, Organizational Development, or a related field
- 7+ years of relevant experience in instructional design, learning experience design, or Learning & Development
- Demonstrated experience independently owning learning deliverables and workstreams for adult learners
- Strong knowledge of adult learning principles, instructional design methodologies, curriculum development, and blended learning approaches
- Strong project and stakeholder management skills
- Excellent written and verbal communication and consulting skills
- Proficiency with PowerPoint and learning/content development tools such as Articulate 360
- Ability to independently manage multiple priorities, timelines, deliverables, and stakeholder relationships
- Experience working within professional services, consulting, sales enablement, or a similarly fast-paced, knowledge-based environment strongly preferred
- Familiarity with Workday Learning or a comparable LMS preferred
- Highly organized and detail-oriented; able to work independently, exercise sound judgment, and adapt to evolving business priorities
Benefits
- Full-time, temporary 5–6-month engagement
- Contract role
- Equal opportunity employment
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