About the role

Rédacteur technique bilingue documentant et traduisant un logiciel ERP chez Harris. Création de guides, procédures, formations et notes de mise à jour en français et anglais.

Responsibilities

Write, review, translate, update, and structure documentation in French and English
Adapt existing documentation, procedures, user guides, and release notes
Translate and review labels, system messages, and selected training content
Ensure terminology consistency within the application and documentation
Collaborate with analysts, developers, the QA team, and the implementation team to validate content accuracy
Perform in-application checks to ensure the quality, clarity, and compliance of text displayed on screen
Identify, document, and report translation, labeling, or documentation issues
Perform language reviews and incorporate received corrections
Prepare, organize, and publish documents in the appropriate internal directories or platforms
Keep tracking files, glossaries, terminology databases, and progress documents up to date
Contribute to the continuous improvement of writing and translation practices, templates, tools, and processes
Provide cross-functional support for review, translation, and linguistic validation to various teams or product lines
Learn to navigate the ERP and understand its key functionalities
Create, translate, and update user guides, internal procedures, training documentation, release notes, and online help content
Track the progress of writing and translation work
Update images, screenshots, and visual assets related to the documentation
Participate in validation discussions prior to publication

Excellent written proficiency in French and English
Ability to simplify and clearly explain technical and functional information
Strong ability to write clearly, structurally, and rigorously
Keen attention to detail, linguistic quality, and consistency
Strong analytical, organizational, and prioritization skills
Self-motivation, initiative, and a collaborative mindset
Ability to work with multiple stakeholders and manage several deliverables simultaneously
Ability to thrive in a continuously evolving environment, using a pragmatic approach focused on priorities and incremental improvement
Ability to quickly learn a complex application environment and understand its processes
Education in writing, translation, communications, languages, technical documentation, or a related field
Experience in technical writing, translation, and document management within a software environment, in a bilingual French-English context
Proficiency with Microsoft Office, particularly Word and Excel
Experience with translation or terminology management tools is an asset
Experience working with an ERP or business applications is an asset
Familiarity with tools such as Trados Studio, Antidote, SharePoint, Teams, Visio, or other documentation tools is an asset
Familiarity with software development, quality assurance, and documentation publishing processes

Harris is committed to employment equity
Accommodation is available upon request throughout the screening and selection process for candidates with disabilities