Bilingual cruise reservation agent selling reservations and multi - destination travel packages for Canada’s HIS Travel. Handling customer inquiries, bookings, payments, and sales targets remotely.
About the role
- Mental Health Care Coordinator at Homewood Health supporting diverse clientele with mental health services. Engaging in risk assessments and team coordination in a collaborative working environment.
Responsibilities
- Coordinate Employee and Family Assistance Program (EFAP) services
- Ensure clients are matched appropriately with services and professionals
- Enter client data into records system while responding to calls
- Identify crisis calls and conduct risk assessments
- Respond to client complaints regarding EFAP services
Requirements
- Excellent command of English and French, both verbal and written
- University degree is preferable; however, a combination of experience and related education will be taken into consideration
- Proficiency with Microsoft Office (Word, Outlook)
- Ability to learn and adapt to new systems
- Must remain calm and empathetic under stress
Benefits
- Professional development opportunities
- Equipment provided (computer, telephone, headset)
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Bilingual processing representative administering mutual fund accounts and executing transactions for Fidelity Canada. Resolving client transaction issues while supporting Canadian investors in a fully remote contract role.
Customer Activation Manager helping Canadian businesses activate Float’s financial operating system. Driving onboarding, spend adoption, implementation, and revenue outcomes across customer accounts.
Bilingual insurance service associate supporting RBC life and health policy clients. Answering calls and emails, explaining policies, and resolving client concerns.
Overnight bilingual banking advisor supporting RBC clients through phone, chat, video, and digital channels. Resolving banking concerns and delivering client - focused solutions for Canada’s largest bank.
Spécialiste bilingue des conflits au cabinet d’avocats canadien McCarthy Tétrault. Gérant les recherches de conflits, l’ouverture de dossiers, la conformité KYC/AML et les données de facturation.
Spécialiste bilingue des conflits pour McCarthy Tétrault, cabinet d’avocats canadien. Gestion des vérifications de conflits, dossiers clients, conformité KYC/AML et lettres de mandat à Montréal.
Bilingual client relations specialist supporting Transamerica’s Canadian WFG insurance and financial - services field operations. Resolving escalated issues, handling high - volume inquiries, and guiding users across operational systems.
Bilingual collections specialist recovering overdue residential and commercial mortgage payments for Equitable Bank. Negotiating payment arrangements, managing delinquent accounts, and coordinating loan servicing.
Bilingual Contact Centre Representative supporting TD, a major North American bank, with credit - card and banking inquiries. Resolving issues, recommending products, and delivering compliant customer service in a hybrid role.