Telephony Engineer managing Five9 Contact Center solutions. Designing and optimizing telephony infrastructure for healthcare organizations with a focus on exceptional customer experience.
About the role
- Senior Software Engineer developing AI-driven solutions for Hopper's travel platform. Collaborating with top-tier engineers to enhance performance using AI-assisted coding.
Responsibilities
- Identify and execute improvements to the code base to allow agents to go faster and safer.
- Work with a group of top-tier engineers in a low-process environment powered by trust and high autonomy.
- Drive decisions and consensus asynchronously by leveraging AI to author the thoughtful documentation and specifications that guide the team.
- Ship fast. Learn fast. Repeat. Orchestrate AI agents to build new features from top to bottom, from UX to database, with minimal oversight.
- Architect the scalable solutions and foundational patterns that allow us to efficiently launch new portals.
- Proven experience training, deploying and iteratively optimizing LLMs to power complex product features.
- Work directly with PMs and business partners to define and refine our roadmap; your voice and technical vision matter.
- Collaborate with a diverse group of people, giving and receiving the high-level feedback necessary for growth.
Requirements
- A natural drive to fearlessly deep dive into an unknown code base while keeping their eyes on the goal to deliver results fast.
- Proven ability to direct AI agents and automated workflows to architect, implement, and maintain complex software systems with minimal human intervention.
- Expertise in designing the technical guardrails and automated feedback loops that maximize the productivity and reliability of AI agents operating within the codebase.
- Strong product thinking where your conception of quality and architecture is inherently anchored in the customer experience.
- Experience with, or a mastery-level willingness to learn, distributed system development in Scala.
Benefits
- Well-funded and proven startup with large ambitions, competitive salary and upsides of pre-IPO equity packages.
- Hopper covers 100% of the premiums for group insurance plan.
- Hopper offers life, short term and long term disability coverage.
- HSA that covers eligible medical and dental expenses.
- All employees and dependents have access to Dialogue’s telemedicine services, anytime, anywhere.
- All employees have access to an RRSP plan with automatic pre-tax withdrawals per pay.
- Please ask us about our very generous parental leave, much above industry standards!.
- Unlimited PTO.
- Carrot Cash travel stipend.
- Access to co-working space on demand through FlexDesk AND Work-from-home stipend.
- Entrepreneurial culture where pushing limits and taking risks is everyday business.
- Open communication with management and company leadership.
- Small, dynamic teams = massive impact.
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Senior Software Applications Developer on the FortiCare team at Fortinet. Engaging in multi - tier web applications, microservices, and web client technologies.
Full Stack Software Engineer responsible for delivering ML - powered applications at AltaML. Collaborate across teams using Claude and agentic coding tools for software development.
Staff Software Engineer at Outschool, creating a personalized, AI - guided educational platform for families. Leading engineering initiatives and mentoring teams in AI - native development.
Intermediate Full - Stack Developer for BGC Engineering Inc. designing features on Structura platform. Collaborating with engineers and data scientists, focusing on React front end and FastAPI backend.
Software Engineer building and maintaining internal development tools for Homebase. Key contributor to platform infrastructure enhancing developer experience and CI/CD pipelines.
Software Engineer focused on Salesforce development at Ritchie Bros. Collaborating with teams to deliver high - quality software solutions efficiently.
Full Stack Developer responsible for full stack development in a construction and manufacturing company. Working primarily on Web applications with C# and SQL Server.
Senior Full - Stack Engineer at Total Life creating scalable applications supporting mental health for the elderly. Collaborating with product and clinical teams to enhance user experience and performance.
Senior Staff Engineer supporting M3 environments at a Global Digital Product Engineering company. Responsible for resolving complex issues and ensuring business continuity.