Senior Product Manager, Commerce – AI & Platform

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About the role

  • Senior Product Manager defining AI strategy and driving platform architecture for B2B e-commerce at Hopper. Collaborating cross-functionally to evaluate AI/ML opportunities and enhance partner integration.

Responsibilities

  • Own architecture decisions for authentication, APIs, loyalty, and payment systems.
  • Ship features that reduce partner integration time from weeks to days.
  • Build for two audiences: internal teams (Flights, Cars, Checkout) and external B2B partners. You'll constantly prioritize between them.
  • Work with senior engineers to turn AI/ML capabilities into a prioritized roadmap.
  • Own the full lifecycle: identify opportunities, define MVPs, ship, and iterate.
  • Coordinate engineers, data scientists, and partner success to ship AI features that solve partner needs.

Requirements

  • You've designed APIs and SDKs. You know what makes APIs easy to adopt and hard to break.
  • You challenge technical assumptions and prioritize shipping over perfect architecture.
  • You think in systems, understanding how auth, APIs, and payments connect.
  • You've built and launched at least one product from scratch, preferably in the B2B or platform space.
  • You have 5+ years of experience in product management, with at least 2 years in B2B or platform products.
  • You're comfortable with SQL, A/B testing, and using data to make product decisions.
  • You've shipped products without big budgets, design teams, or clear direction.
  • You understand when to use RAG vs fine-tuning, and can explain LLM limitations (hallucinations, latency, cost).
  • You've worked with AI APIs (OpenAI, Anthropic, etc.) or implemented AI features.
  • You talk to customers regularly and use their feedback to prioritize.
  • You write clear documentation, present to executives, and facilitate decisions across teams.
  • You prioritize ruthlessly and make decisions with incomplete information.
  • You stay effective when priorities shift.

Benefits

  • Hopper covers 100% of the premiums for group insurance plan.
  • Hopper offers life, short term and long term disability coverage.
  • HSA that covers eligible medical and dental expenses.
  • All employees and dependents have access to Dialogue’s telemedicine services, anytime, anywhere.
  • All employees have access to an RRSP plan with automatic pre-tax withdrawals per pay.
  • Please ask us about our very generous parental leave, much above industry standards!
  • Unlimited PTO.
  • Carrot Cash travel stipend.
  • Access to co-working space on demand through FlexDesk AND Work-from-home stipend.
  • Entrepreneurial culture where pushing limits and taking risks is everyday business.
  • Open communication with management and company leadership.
  • Small, dynamic teams = massive impact.

Job type

Full Time

Experience level

Senior

Salary

CA$200,000 - CA$300,000 per year

Degree requirement

Bachelor's Degree

Tech skills

SQL

Location requirements

RemoteCanada

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