Water resource engineer - in - training supporting flood, river, stormwater, and watercourse projects at Onterris. Assisting modelling, design, field investigations, and regulatory work.
About the role
- Senior Sustaining Engineer maintaining stability and reliability of fintech platform. Collaborating globally to resolve incidents and enhance system performance.
Responsibilities
- Act as a primary responder in a 24x7 on-call rotation for high-priority incidents, ensuring fast acknowledgment (MTTA targets) and resolution to minimize customer impact in our event-driven fintech platform
- Conduct root-cause analysis (RCA) for complex issues, collaborating closely with development teams to implement robust solutions and deliver RCAs within 5 business days for Sev1/Sev2 incidents.
- Lead the development and deployment of small, customer-facing features and improvements, ensuring alignment with business needs and system requirements while adhering to change success rates ≥99%.
- Work with mid- and junior-level engineers, providing guidance in incident response, troubleshooting best practices, and coding standards within a global rota, including handovers and knowledge sharing via tools like Rootly.
- Take ownership of software maintainability initiatives, identifying and implementing optimizations, and enhancing system performance to achieve availability ≥99.99% (four nines).
- Participate in regular post-incident reviews (blameless retros), documenting lessons learned and suggesting improvements to incident response processes and runbooks for our technology stack.
- Collaborate with the infrastructure team to monitor system health and proactively identify areas for improvement in stability and efficiency using tools like Datadog, Rootly, and CloudWatch/AppDynamics.
Requirements
- Bachelor's degree in computer science, Engineering, or a related field.
- Minimum of 5+ years of experience in sustaining engineering, DevOps, or software engineering with a focus on incident response and system reliability in fintech or regulated environments.
- Advanced troubleshooting skills and experience with Golang (preferred), Java, or similar languages, plus familiarity with event-driven architectures (e.g., NATS/JetStream, Redis clustering).
- Strong familiarity with monitoring and incident response tools (e.g., Datadog, Rootly) and experience implementing improvements in similar systems to meet SLAs like MTTA/MTTR.
- Proven ability to conduct in-depth root-cause analysis and implement long-term fixes in compliance-aware settings (e.g., GDPR/FCA-aligned).
- Experience mentoring or guiding mid-level engineers, with a focus on knowledge sharing and process improvements in geo-distributed teams.
- Awareness of ITILv4 principles (e.g., incident/change management) and tools like Rootly for unified workflows.
- Strong communication skills and the ability to work collaboratively with both technical and non-technical teams across time zones.
Benefits
- Out‑of‑hours on‑call rotation with additional compensation
- Equity, diversity, and inclusion initiatives
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Senior Process Engineer delivering mineral - processing design and improvements for Sedgman’s global resources business. Supporting mining projects from feasibility through detailed engineering in Montreal’s hybrid office.
Lead threat intelligence for Clio’s legal AI platform, tracking adversaries, fraud, and abuse. Building intelligence capabilities that protect law firms and Clio Payments.
Body Controls Engineer developing embedded software for access, safety, and vehicle - management functions. Rivian - Volkswagen Technologies builds software - defined electric - vehicle platforms.
Quantum Engineer improving T - centre qubit quality and scalability at Photonic, a quantum computing company. Collaborating across nanofabrication, hardware, software, and modelling teams.
Co - op ASIC Digital Verification Engineer contributing to verification of SiTime’s mixed - signal PLL integrated circuits. Learning testbench and test - case development within the ASIC verification team.
Co - op engineer validating SiTime’s MEMS timing ASIC devices through PCB debugging, lab characterization, and Python test automation. Supporting pre - silicon drivers and production - readiness verification.
Traffic signal and roadway lighting engineer designing transportation infrastructure for Arcadis. Preparing compliant drawings, specifications, photometrics, reports and field deliverables.
Staff Forward Deployed Engineer building AI - powered client integrations for OpenLoop’s telehealth infrastructure. Creating reusable SDKs, agents, API tooling, and deployment practices across U.S. virtual care.
Principal Geotechnical Engineer leading geotechnical infrastructure projects for AtkinsRéalis, an engineering and nuclear services organization. Mentoring teams and expanding transportation, tunnel, rail, and municipal geotechnics capability.