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Support Executive/Application Support Analyst
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Contract role for Support Executive/Application Support Analyst in Halifax. Requires UNIX, SQL, ITSM, monitoring, scripting, and communication skills.
IA
Technical Analyst – Disability Claims
Posted yesterday
About the role
- Technical Analyst assessing and processing disability claims at iA Financial Group. Collaborating on client communication and ensuring timely benefit administration.
Responsibilities
- Assess new disability claims by gathering and analyzing medical and non-medical information
- Ensure timely and accurate processing of claims
- Communicate decisions to clients via phone and written correspondence
- Process and pay disability benefits in accordance with QPAY guidelines
- Maintain accurate records and update client files using internal systems
Requirements
- 2-5 years of experience in administrative or finance domain
- Strong ability to assess claims quickly using QPAY criteria
- Proficiency in interpreting contracts, clauses, and procedural documentation
- Strong understanding of QuickPay criteria and exclusions
- Skilled in processing payments and updating internal systems
- Competent in drafting clear and professional letters and emails
- Advanced level of English and French for communication with insurers and internal partners
Benefits
- Flexible group insurance
- Competitive pension plan
- Stock purchase plan
- Vacation and wellness/personal development days
- Telemedicine
- Employee and family assistance program
- Ergonomic furniture program
- Performance bonus
- Discounts on iA products
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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