About the role

Technical Analyst assessing and processing disability claims at iA Financial Group. Collaborating on client communication and ensuring timely benefit administration.

Responsibilities

Assess new disability claims by gathering and analyzing medical and non-medical information
Ensure timely and accurate processing of claims
Communicate decisions to clients via phone and written correspondence
Process and pay disability benefits in accordance with QPAY guidelines
Maintain accurate records and update client files using internal systems

2-5 years of experience in administrative or finance domain
Strong ability to assess claims quickly using QPAY criteria
Proficiency in interpreting contracts, clauses, and procedural documentation
Strong understanding of QuickPay criteria and exclusions
Skilled in processing payments and updating internal systems
Competent in drafting clear and professional letters and emails
Advanced level of English and French for communication with insurers and internal partners