Principal Product Designer leading user - centered product strategy and design for OPENLANE’s digital wholesale vehicle marketplace. Driving complex enterprise experiences, design systems, research, and cross - functional delivery.
About the role
- Senior Product Designer shaping AI-powered SaaS experiences for landscapers and arborists. Building intuitive workflows, agentic features, prototypes, and scalable design systems.
Responsibilities
- Own problems from framing through shipped solution with product managers, engineers, and designers
- Design intuitive, high-impact solutions that simplify complex workflows for field crews, office crews, and clients
- Design agentic experiences with appropriate visibility and confirmation
- Use AI tools to prototype, test, and ship ideas quickly, sharing effective approaches with the team
- Meet with customers at their locations and on calls
- Contribute to the design system and design operations foundation across multiple platforms and brands
- Build products for SMB customers combining B2C visual design craft with enterprise workflow needs
- Collaborate within a small team of designers grounded in feedback, transparency, and craft
Requirements
- 4+ years working as a product designer at a SaaS company, with a track record of shipping
- Strong UX fundamentals: user flows, interaction design, and untangling complex workflows
- Hands-on AI fluency, including real workflow experience with tools like Claude and Cursor
- Ability to assess where AI helps, where it hurts, and validate its output
- Technical comfort with system architecture, implementation tradeoffs, and building working prototypes
- Portfolio demonstrating thoughtful, outcome-driven work across multiple user flows and strong UI sensibilities
- Deep-rooted curiosity and user empathy
- Excellent communication and storytelling skills
- Proficiency in Figma and confidence working with component libraries
- Candidates must have proper work authorization to work for any employer in Canada or the U.S. without company sponsorship
Benefits
- Comprehensive medical, dental, and vision coverage with multiple plan options for U.S. employees
- HSA/FSA accounts
- Disability and life insurance
- Employer-funded HSA-based benefits plan with drug, dental, and mental health coverage for Canada-based employees
- 401(k) matching for U.S. employees
- RRSP matching for Canada-based employees
- Tailored career development conversations
- Support for tools, courses, and resources
- Unlimited Paid Time Off
- Paid company holidays
- Company-wide winter break from December 24 to January 1
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