Administrative Agent managing data entry and collections tasks at Iceberg Finance in Toronto, Ontario. Collaborating on automotive and personal finance solutions in a hybrid work environment.
Responsibilities
Enter data into client files based on requests from collections agents
Assess losses
Verify invoices and ensure accounting payments
Handle collections files and follow up on auto-related cases
Send release letters
Conduct administrative research
Format Excel spreadsheets
Send out letters
Schedule and follow up on appointments (towing, repairs, etc.)
Submit investigation requests
Perform other various administrative tasks
Requirements
Experience in customer service
Comfortable with computer software, especially Excel
Detail-oriented, meticulous, organized, and show good judgment
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