About the role

Senior DevOps Engineer building secure AWS infrastructure, CI/CD, and observability for iCOUNTER’s AI-native cybersecurity threat platform. Supporting reliable, high-availability production operations.

Responsibilities

Architect and build scalable, secure cloud infrastructure, primarily on AWS
Design and maintain network architecture including VPCs, Transit Gateways, VPNs, IPsec tunnels, and DNS
Own and evolve CI/CD pipelines so software releases are automated, repeatable, and low-risk
Build deployment, monitoring, and operations automation to reduce manual work and human error
Monitor system performance, troubleshoot complex issues, and tune resource allocation for high availability
Build security into infrastructure through least privilege, secrets management, hardening, and vulnerability remediation
Create and maintain architecture diagrams, runbooks, and process documentation
Partner with developers, QA, and IT operations to improve delivery and reliability
Maintain infrastructure and delivery systems behind iCOUNTER’s AI-native Counter Threat Operating System for cybersecurity

7+ years in DevOps, SRE, or a similar role, or equivalent practical experience, with hands-on depth in AWS
Strong Linux systems administration
Scripting proficiency in Python and/or Bash
Infrastructure as Code experience with Terraform
Configuration management experience with Ansible or Puppet
Containerization experience with Docker and Kubernetes
Working knowledge of networking: TCP/IP, DNS, VPNs, Transit Gateways, and IPsec tunnels
CI/CD experience with tools such as Jenkins or GitLab CI/CD
Proficiency with Git for version control and collaboration
Strong analytical skills and a methodical approach to troubleshooting complex systems
Completion of a Background Check is required for employment at iCOUNTER
Legally authorized to work in Canada
Must be able to meet the hybrid schedule with up to 3 in-office days per week in Vancouver, or relocate to Vancouver
Preferred: hands-on experience with Azure or GCP
Preferred: experience supporting AI/ML workflows in AWS
Preferred: DevSecOps background or experience in a security-focused or regulated environment
Preferred: experience with observability tooling such as Prometheus, Grafana, or Datadog
Preferred: experience keeping high-availability production SaaS platforms running

Full Health, Dental, & Vision Coverage, with 100% employee premiums covered and 90% dependent premiums covered on base plans
401(k), HSA, & FSA Plans
Flexible PTO
Meaningful equity ownership
Company Holidays & Paid Sick Days
Monthly home-office stipend for internet, equipment, or other technology needs