Business Operations Manager driving forecasting, QBRs, and GTM planning for IFS Ultimo’s high-growth SaaS business. Partnering with North American sales leaders to turn insights into scalable growth operations.
Responsibilities
Partner closely with the CRO for North America and senior sales leaders to drive strategic decision-making and business operations execution
Own the business operating rhythm, including pipeline councils, performance reviews, and QBRs
Own and support sales forecasting, including pipeline assessment and worst-case/best-case scenario planning
Support annual GTM planning, including segmentation, resource allocation, territory design, coverage models, and quota setting
Derive actionable business-health insights and partner with sales leaders on corrective actions and strategic priorities
Partner with Finance, Product, Marketing, and Sales Operations to align revenue priorities
Lead strategic initiatives in North America from concept through measurable business outcomes
Requirements
5+ years of experience in Business Operations, Strategy, RevOps, Consulting, or a similar role, ideally within a SaaS company
Proven experience supporting executive leadership and driving data-driven decision-making
Bachelor’s degree
Advanced proficiency in Excel and PowerPoint
Experience working with HubSpot CRM
Strong strategic and analytical thinking
Ability to move between detail and big-picture perspectives
Highly structured and organised, with ability to manage multiple priorities in a fast-paced, high-growth environment
Understanding of SaaS GTM motions and revenue drivers
Ability to influence senior stakeholders with data-driven insights
Proactive problem-solving and ability to build scalable solutions
Benefits
High-impact role within a scaling, high-growth SaaS organisation
Direct exposure to executive leadership and strategic decision-making
Opportunity to shape GTM and commercial strategy
Collaborative environment focused on learning, ownership, and continuous improvement
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