Quality Assurance Analyst testing Shopify eCommerce products for Canadian furniture retailer. Developing test strategies, executing manual and automated tests, and resolving software defects.
About the role
- Senior Quality Assurance Specialist building a QA discipline from scratch for inBeat Agency. Ensuring accuracy and compliance in creative deliverables before they reach clients.
Responsibilities
- You'll be the last line of defence on outbound creative — copy decks, scripts, captions, assets — before any of it reaches a client or goes live.
- The immediate focus is our Tier 1, high-compliance accounts, starting with NutriMax.
- You'll partner with Valen to build a tiered client framework (low, medium, high compliance) and apply rigorous claim-checking on regulated work — pet health, supplements, and other categories where the difference between "supports" and "cures" isn't semantic, it's legal.
- You'll maintain claim libraries, do-not-say lists, and approved phrase banks for each Tier 1 brand.
- Brand standards sit with you too. Logos, colour, typography, tone of voice — checked against each client's guidelines, not from memory.
- You'll keep brand standards summaries live for the top accounts so the studio has one reference point, not five.
- Then you'll turn all of that into a system. Checklists, review templates, SOPs, pre-flight checks by output type.
- QA stops being a person and becomes a process the agency can scale.
- You'll track error patterns, report trends to leadership monthly, and recommend workflow changes that reduce revision cycles before they become a problem.
- You'll work across creative, strategy, account management, and PM — the calm, constructive voice in the room who catches problems early without becoming a bottleneck.
- As volume grows, you'll help coach junior QA or proofreaders, and define what the QA support layer looks like once the load justifies it.
Requirements
- Significant hands-on QA, proofreading, or compliance experience in an agency, regulated industry, or high-volume creative environment
- A working knowledge of regulatory frameworks for at least one compliance-sensitive category (FDA, FTC, pet health, supplements, finance, or similar)
- Sharp eye for brand standards — logos, colour, typography, tone of voice — across multiple clients held in parallel
- Strong working knowledge of platform specs across Meta, TikTok, YouTube, and the static and video formats they accept
- Proven ability to build process from scratch: SOPs, checklists, review templates, claim libraries
- Comfortable with high volume and tight turnaround without letting standards slip
- Clear, constructive communicator — able to flag issues without slowing the work down or putting people on the defensive
- Highly organised, systematic, and able to hold multiple Tier 1 accounts in your head at once
Benefits
- Fully remote. Work from anywhere that works for you.
- Flexible hours. We care about outcomes, not optics.
- Unlimited time off and sick days. Take what you need. Come back better.
- Real room to grow. Fast-growing agency, fast-growing scope.
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Degree requirement
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Quality Assurance Analyst testing Shopify eCommerce products for The Dufresne Group, a Canadian furniture retailer. Developing test strategies, executing manual and automated testing, and tracking defects across digital products.
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