About the role

Senior Quality Assurance Specialist building a QA discipline from scratch for inBeat Agency. Ensuring accuracy and compliance in creative deliverables before they reach clients.

Responsibilities

You'll be the last line of defence on outbound creative — copy decks, scripts, captions, assets — before any of it reaches a client or goes live.
The immediate focus is our Tier 1, high-compliance accounts, starting with NutriMax.
You'll partner with Valen to build a tiered client framework (low, medium, high compliance) and apply rigorous claim-checking on regulated work — pet health, supplements, and other categories where the difference between "supports" and "cures" isn't semantic, it's legal.
You'll maintain claim libraries, do-not-say lists, and approved phrase banks for each Tier 1 brand.
Brand standards sit with you too. Logos, colour, typography, tone of voice — checked against each client's guidelines, not from memory.
You'll keep brand standards summaries live for the top accounts so the studio has one reference point, not five.
Then you'll turn all of that into a system. Checklists, review templates, SOPs, pre-flight checks by output type.
QA stops being a person and becomes a process the agency can scale.
You'll track error patterns, report trends to leadership monthly, and recommend workflow changes that reduce revision cycles before they become a problem.
You'll work across creative, strategy, account management, and PM — the calm, constructive voice in the room who catches problems early without becoming a bottleneck.
As volume grows, you'll help coach junior QA or proofreaders, and define what the QA support layer looks like once the load justifies it.

Significant hands-on QA, proofreading, or compliance experience in an agency, regulated industry, or high-volume creative environment
A working knowledge of regulatory frameworks for at least one compliance-sensitive category (FDA, FTC, pet health, supplements, finance, or similar)
Sharp eye for brand standards — logos, colour, typography, tone of voice — across multiple clients held in parallel
Strong working knowledge of platform specs across Meta, TikTok, YouTube, and the static and video formats they accept
Proven ability to build process from scratch: SOPs, checklists, review templates, claim libraries
Comfortable with high volume and tight turnaround without letting standards slip
Clear, constructive communicator — able to flag issues without slowing the work down or putting people on the defensive
Highly organised, systematic, and able to hold multiple Tier 1 accounts in your head at once