Senior Genesys engineer managing routing, IVR, and omnichannel integrations for Forward Financing, a fintech lender. Optimizing customer and agent contact - center experiences across voice, SMS, and email.
About the role
- Senior Systems Engineer contributing to VOD products and tackling urban mobility with ML algorithms. Collaborate in developing integrated solutions for vehicle occupancy detection and automated incident detection.
Responsibilities
- Own the end-to-end integration of perception algorithms into production-ready edge devices
- Design, develop, and maintain features and algorithms for our products
- Write clear and maintainable code. Participate in code reviews, and help maintain codebase quality
- Support deployments and help keep them up to date and functioning
- Mentor junior engineers and drive architectural decisions for our VOD sensor fusion pipelines
- Participate in daily standups, sprint plannings and retrospectives
- Conduct field tests
- Write technical documentation
Requirements
- Strong programming experience in at least two of the following languages: Elixir, Go, C++, Python
- Experience with embedded systems, Linux, communication protocols and networking
- Software productization experience (CI, unit and integration tests, monitoring and alerting)
- 4+ years' experience deploying solutions to customers
- Code version control systems – git
- Candidate must have a high standard for delivering and achieving quality
- Independent and quick learner
- Strong communication and presentation skills
- Experience working with images, lidar and point cloud data are a plus
Benefits
- Competitive total compensation including meaningful equity participation
- Comprehensive health and dental coverage to support you and your family
- Company-matched RRSP plan to help you invest in your future
- Four weeks of paid vacation to rest, recharge, and explore
- Opportunity to work on market leading technology and grow as we scale
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