IT Engineer responsible for IT infrastructure design and support in automotive software. Collaborating with teams to ensure efficient technology operations.
Responsibilities
Design, implement, and maintain IT infrastructure, including networks, servers, storage, and virtualization.
Troubleshoot and resolve IT issues in a timely and efficient manner.
Collaborate with internal teams to identify and prioritize IT projects and initiatives.
Develop and maintain technical documentation and training materials for employees.
Ensure compliance with industry standards, regulations, and company policies.
Stay up-to-date with emerging technologies and trends in the automotive software industry.
Provide End User Support with JDP Issued PC/Laptop hardware and software, monitoring SugarCRM and Service Now ticketing systems.
Onboarding and Offboarding activities, including procuring and retrieving assets.
Financial database servers and client workstations. Including 3rd part plugin support.
Data Center Work with INAP/Horizon IQ/Evocative to ensure proper operation of the hosted environments.
Perform system, database and server patching.
Participate in on call, off hours scheduled and unscheduled work.
Manage and administer datacenter and cloud environments.
Configure monitoring and alerting.
Perform and monitor environment backups .
Implement environment changes moves/adds/deletes.
Support SMTP and SMS Gateways.
Requirements
Bachelor’s degree in computer science, Information Technology, or a related field or 5+ years of experience in IT engineering and administration
Excellent problem-solving skills and attention to detail
Ability to work effectively in a fast-paced environment with multiple priorities
Strong communication and teamwork skills
VMWARE Vcenter
Windows Server
Linux (various)
Load balancing
Firewalls – Rules, Policies, VPN, Monitoring, etc.
DNS management
Layer 2 and Layer 3 network configurations and troubleshooting
Dell, Lenovo and HP hardware. PC’s, Laptops and Servers.
Application layer troubleshooting
SSL Certificate deployment across all environments, including network gear and linux based load balancers
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