Risk management advisor analyzing risks and developing solutions for Desjardins, North America's largest cooperative financial group. Preparing recommendations, reports, and action plans while advising clients, practitioners, and organizational units.
About the role
- Insurance sales and service associate supporting Jerry.ai’s auto and home insurance customers. Handling calls, policy changes, coverage guidance, and service requests remotely.
Responsibilities
- Take great care of customers by identifying coverage gaps, applicable discounts, and renewal increases
- Answer inbound calls from customers shopping for auto, home, motorcycle, and other policies
- Assist policyholders with policy changes
- Develop deep knowledge of the insurance product panel and Jerry app
- Problem solve to remove barriers between customers and the right coverage
- Process service requests involving vehicles, drivers, lienholders, and policy documents
- Provide feedback to improve the product and customer experience
Requirements
- Prior work experience in customer service, sales, or hospitality is a plus, but not required
- Genuinely friendly and positive attitude
- Willingness to work as a team
- Strong work ethic
- Strong problem solving skills
- Strong communication skills
- Must currently reside in an eligible location: Arizona, Florida, Georgia, Nevada, New York, North Carolina, Tennessee, Texas, Utah, or Virginia for this hourly role
- P&C insurance license status is requested; license is not required because Jerry.ai will pay for it if needed
Benefits
- Competitive wage and benefits
- Medical, dental, and vision insurance
- 401K match
- Paid vacation time
- Stock equity
- Flexible scheduling: a 5-day, 8-hour or a 4-day, 10-hour work week
- Fully remote, with work equipment provided
- Jerry.ai pays for your P&C insurance license if you don’t have one yet
- Health, dental, and vision coverage
- Paid time off
- Paid parental leave
- 401(K) plan with employer matching
- Wellness benefits
- Equity opportunities / stock options
- Equal Employment Opportunity employer
- Reasonable accommodations for individuals with disabilities in the job application process
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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