Personal Insurance Advisor serving clients, selling policies, and managing renewals for BrokerLink’s Spriggs Insurance team. Onsite role based in Georgetown or Oakville.
About the role
- Claims advisor handling complex property and casualty insurance claims for Desjardins. Investigating damages, assessing benefits, negotiating settlements and advising clients.
Responsibilities
- Serve and maintain business relationships with members and clients for all claims
- Handle high-complexity property insurance claims and medium-complexity accident benefit and bodily injury claims
- Investigate and approve claims
- Use analytical skills and discipline-specific knowledge to solve problems
- Develop solutions, negotiate claims settlements and enter into agreements with members, clients, third parties and others
- Advise and assist clients
- Represent Desjardins and enter the organization into important agreements with clients
- Conduct investigations and inspections to assess damage, estimate costs and market value, and produce and review reports and other documents to determine settlement amounts
- Analyze medical, financial and job information and determine eligibility for benefits based on statutory criteria
- Settle claims in accordance with organizational standards, policies, quality commitments and contract terms
- Meet deadlines to ensure client satisfaction and avoid penalties
- Negotiate with all parties involved to ensure smooth claims processing
Requirements
- General college diploma in a related field
- A minimum of four years of relevant experience
- Other combinations of qualifications and relevant experience may be considered
- Knowledge of French is required
- Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
- Available to travel within the Greater Montréal area and surrounding regions, as required by business needs
- Must have a valid driver's license and access to a vehicle
- Business insight
- Communicates effectively
- Decision quality
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan that provides predictable, stable income throughout retirement
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
- Business travel reimbursed on a mileage basis
Job title
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