Product Owner leading Jerry.ai’s customer-facing AI agents and automation platform. Driving LLM products, experimentation, platform standards, and OpenAI integrations for car and home ownership.
Responsibilities
Lead end-to-end development of the AI platform and customer experiences from roadmap through rollout
Partner with engineers on prompt strategies, evaluation frameworks, and guardrails, balancing latency, cost, and accuracy
Translate technical concepts between engineering and the broader organization
Establish AI best practices and platform standards
Drive improvements in answer quality, customer satisfaction, and automation rates through experimentation
Work with OpenAI partners to evaluate and deploy next-generation voice models and workflow automation
Own the roadmap and unified platform direction for AI capabilities including voicebot, computer use, and consumer AI applications
Report directly to the COO
Requirements
3+ years of experience in a technical role such as forward deployed engineering or technical product management at a fast-paced startup
Passion and curiosity for AI systems, including modern LLMs
Track record of turning complex strategic ideas into scalable, production-grade products
Strong understanding of API design and system architecture
Familiarity with SQL and ability to analyze data independently
Experience building custom AI workflows
Ability to navigate technical tradeoffs and implement AI platform standards
Must currently reside in Arizona, California, Colorado, Florida, Georgia, Illinois, Massachusetts, North Carolina, New Jersey, Nevada, New York, Oregon, Tennessee, Texas, Utah, Virginia, or Ontario, Canada
Must be legally authorized to work in the U.S. or Canada
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