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About the role
- Clinical Team Manager developing electrophysiology clinical talent for Johnson & Johnson MedTech’s cardiac arrhythmia solutions. Supporting CARTO 3 procedures, training, case coverage, and commercial growth across Ontario East.
Responsibilities
- Recruit and develop EP Clinical Account Specialists alongside the Regional Business Manager
- Directly supervise new CAS hires during their early development
- Support recruiting, onboarding, training, and performance management of CAS talent
- Collaborate with CTMs across regions on national initiatives and business opportunities
- Oversee regional training effectiveness and optimize clinical coverage
- Manage administrative duties including expense reporting, leave approvals, performance reviews, and technical re-certification
- Ensure the CAS team can deliver competitive rebuttals and evidence-based customer conversations
- Coordinate with New Technology Specialists and Product Specialists to align clinical and commercial objectives
- Manage weekly case-support scheduling and optimize team deployment across the territory
- Provide ad hoc case support needs in the rest of Canada
- Provide clinical support to physicians and healthcare providers on safe and effective use of the CARTO 3 three-dimensional mapping system
- Support the full MedTech EP product portfolio during electrophysiology procedures
- Deliver peer-to-peer training, customer training, presentations, and collect physician feedback
- Manage account relationships and support business and market-share growth objectives
Requirements
- Proven ability to manage and develop clinical talent within a high-performance team environment
- 5+ years of experience in electrophysiology mapping procedures
- Clinical and commercial talent
- Strong organizational and communication skills
- Ability to collaborate cross-functionally and influence stakeholders
- Approximately 40% travel within the assigned region
- Willingness to work in hospitals/EP labs and professional office settings
- Ability to sit for extended periods
- Ability to attend live patient cases and wear protective gear, including lead aprons
- Willingness to work variable hours to meet patient needs
- Bachelor’s degree (4-year degree) preferred
- 2+ years of clinical training or clinical education experience preferred
Benefits
- Inclusive work environment
- Onsite training
- Online courses
- Access to global education centers
- Company benefits (details provided via careers.jnj.com/employee-benefits)
- Equal opportunity employment
- Inclusive interview process and accommodation support
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Degree requirement
No Education Requirement
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