Interim email marketing manager advancing Khan Academy’s end-of-year fundraising campaigns. Building segmented SFMC email journeys and persuasive donor communications for its free education platform.
Responsibilities
Sustain and advance digital fundraising efforts during the end-of-year fundraising campaign
Report to the Director of Philanthropy
Draft fundraising appeals using distinct organizational personas, including Sal Khan, the Chief External Affairs Officer, and the Community Giving Manager
Write and edit email copy for October, November, and December aligned with campaign messaging, brand voice, and donor stewardship goals
Support mid-level email copywriting for the Community Giving to Mid Level upgrade campaign and other emails as needed
Use existing AI tools to streamline copy editing and email production
Create email journeys and one-off emails requiring advanced segmentation and personalization for Community Giving and Mid Level
Manage complex email data extensions in collaboration with fundraising managers and marketing email experts
Ensure email quality assurance and accuracy
Collaborate with fundraising managers and the design team on visual assets aligned with the end-of-year strategic narrative
Collaborate across fundraising during the end-of-year campaign, participate in meetings as necessary, and respond to Slack questions and requests during business hours
Contract expected to end on 1/4/2027
Requirements
3+ years of experience in digital fundraising or similar mass marketing effort
Experience using AI for copywriting and ability to pivot between different executive voices and write high-converting, empathetic copy
Experience in audience segmentation and A/B testing methodologies
Experience building emails in email service providers, preferably SFMC
Experience working with fundraising and marketing design and paid media teams to create a cohesive multi-channel experience
Ability to manage email production and campaigns across functions, set timelines, ensure timely completion, and flag potential issues or blockers
Excellent oral and written communication skills and attention to detail
Excellent time management skills
Bias to action
Motivation by Khan Academy’s mission to provide free, world-class education for anyone, anywhere
Proven cross-cultural competency skills demonstrating self-awareness, awareness of others, and ability to adopt inclusive perspectives, attitudes, and behaviors
No educational credential is explicitly required
Benefits
Flexible time zones for responding to Slack during business hours
Equal employment opportunity
Reasonable accommodations for the hiring process
Professional development and investment in employees
Diversity, equity, inclusion, and belonging commitment
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