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About the role

  • Product Manager defining large-scale Shopify commerce experiences for leading brands at Lazer. Collaborating with teams to translate insights into actionable roadmaps for project delivery.

Responsibilities

  • Lead client discovery sessions post-sale to understand business goals, customer journeys, and operational processes.
  • Partner with Technical Architects, Solutions Engineers, and Delivery Managers to define clear project scope and alignment.
  • Translate discovery findings into a product vision, measurable objectives, and an agreed scope baseline.
  • Support decision-making around change requests, scope variations, and timeline impacts, balancing commercial, technical, and client needs.
  • Build and maintain a structured product backlog — defining epics, user stories, and acceptance criteria with clarity and priority.
  • Facilitate trade-off discussions with client and internal teams, ensuring alignment with scope and outcomes.
  • Own the roadmap and prioritization process for migrations, new builds, and optimization projects.
  • Work closely with Delivery Managers, Technical Architects, and Engineers to ensure delivery aligns with defined goals.
  • Provide continuous product context during sprints, removing ambiguity and safeguarding scope boundaries.
  • Support UAT and client enablement before and after releases.
  • Focus on KPIs tied to conversion, AOV, retention, scalability, and operational efficiency.
  • Review delivered functionality with clients, recommending iterative improvements while maintaining scope discipline.
  • Act as a strategic product partner, driving growth and long-term value for enterprise Shopify clients.
  • Help establish Product Management as a discipline within the agency — building frameworks for discovery, documentation, and delivery.
  • Mentor peers in product-led, scope-driven thinking across teams.
  • Contribute to agency thought leadership, developing case studies and best practices for enterprise commerce.

Requirements

  • 3+ years of experience in Product Management or similar roles (Business Analyst, Product Owner)
  • Proven track record of delivering large-scale digital commerce projects, including platform migrations from legacy systems like SFCC, Magento, or Hybris to modern SaaS ecosystems.
  • Deeply familiar with Shopify Plus and the broader commerce technology stack — from ERP and OMS to PIM, CRM, CDP, and payments.
  • Thrive in enterprise stakeholder environments, collaborating confidently with C-suite, product, and engineering teams.
  • Fluent in agile delivery practices (Scrum, SAFe) and discovery frameworks, with a structured yet flexible mindset.
  • Exceptional communicator and facilitator who can bring clarity, alignment, and focus to complex, multi-stakeholder projects.
  • Combine technical literacy (APIs, integrations, architecture fundamentals) with strong commercial acumen, always focused on ROI and client value.
  • Analytical and detail-oriented, comfortable defining and tracking KPIs that measure success and impact.
  • Adaptable and thrive in ambiguity — driving clarity, protecting scope, and helping teams deliver meaningful results.

Benefits

  • Work From Anywhere: Choose your workspace — all you need is strong wifi and a passion for building!
  • Work / Life Balance: We believe in our team’s ability to have it all; a great career, and time to unplug and live…you know...life.
  • Employee Care: We provide full benefits (healthcare, dental, vision) for our employees (401k for our US employees)
  • Unlimited PTO: Everyone needs a break. Take at least 15 days off a year, and more if you need—just be cool about it and keep the team in mind.
  • Regular Team Retreat: Join us for a week of team bonding at amazing destinations. Recent trips include the Dominican Republic, Cancun, and Hawaii — plus ones welcome.

Job type

Contract

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

ERPMagento

Location requirements

RemoteCanada

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