Field Service Technician at Moneris, providing technical expertise in installing and maintaining equipment. Working on - site with clients in Quebec City to ensure customer satisfaction.
About the role
- Field Service Technician providing installation, maintenance, and training support for LB Foster's friction management lubricators. Extensive North American travel required for this position.
Responsibilities
- Traveling on a weekly basis to provide installation, maintenance, troubleshooting / repair and customer training support for all LB Foster friction management lubricators.
- Extensive travel to work sites throughout North America is required on a weekly basis.
- Liaise with external customers and internal company departments for product development and relationship-building initiatives.
- Ability to work outdoors on railway tracks under a variety of weather conditions.
- Responsible for managing personal travel expense account, individual or company-supplied mechanics tools, company-issued credit cards where applicable.
- Handles basic issues and problems, refers more complex issues to higher-level staff.
- All other duties as assigned.
Requirements
- High school graduate or equivalent required.
- 0-2 years of hydraulic, mechanical, pneumatic, electrical experience preferred.
- Require valid driver’s license and driver’s abstract.
- E-Railsafe required upon hire, plus other customer-based training as may be required to access work sites.
- Experience using basic hand and power tools.
- Strong communication (verbal and computer) and time management skills.
- Experience with Microsoft Office Software (Word, Excel, etc.) a plus.
- A high degree of reliability, professionalism, and the ability to work independently with minimal supervision are critical attributes for this position.
- Sound writing skills for work report submissions.
- Ability and willingness to follow all applicable safety and operating rules for client railways in a professional and conscientious manner.
- Must wear Personnel Protective Equipment PPE (Hard Hat, Safety glasses, Gloves and Hearing protection as required).
Benefits
- Priority on work/life balance and schedule flexibility
- 100% tuition reimbursement
- Flexible work culture and environment
- Career development and advancement opportunities
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