About the role

Field Service Technician maintaining Arjo’s healthcare mobility equipment in Saskatoon. Troubleshooting, repairing, installing, and servicing products at customer care facilities.

Responsibilities

Schedule and provide preventative maintenance and repair services at healthcare facilities
Troubleshoot, repair, and maintain Arjo equipment and products on-site within care facilities
Promote and sell Arjo service agreements and products
Supervise equipment installation and perform uncrating and assembly services
Instruct customer personnel in equipment operation and proper use
Assist sales personnel in marketing Arjo equipment through joint calls, in-services, and sales leads
Maintain an organized parts inventory in a clean company vehicle
Perform other related duties as assigned
Support customers by securing the best possible condition for mobility products and solutions

Postsecondary education in a technical field or equivalent experience
Field-based electromechanical repair and maintenance experience
Face-to-face technical customer service experience
Experience selling or promoting service products
Good verbal and written communication skills
Ability to recommend, promote, and sell products and services based on observed client needs
Strong diagnostic, troubleshooting, and technical repair skills
Ability to travel regularly to multiple customer sites, including overnight stays when needed

Full Benefit Coverage – medical, dental, vision, life insurance
Registered Pension Plan (RPP) – 4.5% company contribution plus a 20% match of voluntary employee contributions
Education Assistance Program
December 24 and your birthday as extra paid days off
Statutory Holiday Substitution Program
Volunteer Time Off Program – paid time off to volunteer
Participation in social and wellness events
Base pay and variable compensation
Paid Training and Development
Great Place to Work® certified workplace
Positive employee experience centered on trust, pride, and teamwork