Field Service Technician maintaining and repairing Liebherr heavy mining equipment for a Sparwood project. Troubleshooting mechanical, electrical, hydraulic, and pneumatic systems on a 14/14 schedule.
About the role
- Field service technician diagnosing and repairing Orange EV electric vehicles in Cambridge. Supporting customers, charging infrastructure, training, and regional service operations.
Responsibilities
- Perform field service activities for local Orange EV vehicles
- Diagnose and repair vehicles and provide root cause analysis
- Evaluate Remote Monitoring System data to identify performance concerns and study vehicle utilization
- Record all service work accurately and develop pertinent reports
- Collaborate with customers and third-party service providers on diagnosis, escalation, and repair planning
- Provide technical support for sales and marketing efforts
- Perform field upgrades or retrofits
- Facilitate tools and parts warehousing and provide a secure remote location for necessary items
- Plan and execute a complete regional service strategy with the Service Team
- Use remote monitoring and service record systems to determine service plans and prioritize customer needs
- Work with site managers and electricians on charging infrastructure location, cost, and timing
- Evaluate conversion vehicle candidates and prepare condition reports
- Support customer technicians and third-party service providers with ancillary repairs
- Deliver operator and maintenance training and support sales and business development
- Travel as required for initial training and to meet Service Team goals and customer needs
Requirements
- High School Diploma; related technical degree preferred
- 2+ years working in an automotive or electrical field environment
- Intermediate to advanced experience with MS Office Suite, including Excel, Word, and Teams
- Knowledge of principles and processes for providing superior customer service
- Analytical approach to problem solving
- Ability to routinely lift up to 50 lbs at waist level and occasionally up to 75–100 lbs
- Ability to squat, sit, lie under, or climb on vehicles routinely
- Ability to handle multiple functions and adapt to rapidly changing priorities and schedules
- Ability to set and prioritize goals and achieve them according to a schedule
- Ability to execute and follow instructions from the supervisor
- Clear written articulation, including composition, spelling, and punctuation
- Required 310T Truck and Coach certification or 421A Heavy Duty Equipment certification
- Ability to travel as required for initial training and service/customer needs
Benefits
- Equal Opportunity Employer
- Travel to the US as required for initial training and customer/service needs
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Field Service Technician repairing and maintaining Liebherr heavy equipment for a major mining project in Sparwood, British Columbia. Diagnosing electrical, hydraulic, pneumatic and mechanical systems on a 14/14 rotation.
Field Service Technician repairing and maintaining Liebherr heavy mining equipment for a major Sparwood, British Columbia project. Diagnosing electrical, hydraulic, pneumatic and mechanical systems on a 14 - on/14 - off schedule.
Field Service Technician maintaining and repairing Liebherr heavy mining equipment in Sparwood. Diagnosing electrical, hydraulic, pneumatic and mechanical systems on a 14/14 schedule.
Field Service Technician repairing and maintaining Liebherr heavy mining equipment in Sparwood. Troubleshooting electrical, hydraulic, pneumatic, mechanical, engine, and drivetrain systems on a 14/14 schedule.
Field Service Technician repairing and maintaining Liebherr heavy mining equipment for a Sparwood project. Diagnosing mechanical, electrical, hydraulic, and pneumatic systems on a 14/14 schedule.
Field Service Technician maintaining and repairing Liebherr heavy mining equipment for a major Sparwood project. Diagnosing mechanical, electrical, hydraulic, and pneumatic systems on a 14/14 rotation.
Field Service Technician maintaining and repairing Liebherr heavy mining equipment for a Sparwood project. Diagnosing electrical, hydraulic, pneumatic, engine and drivetrain systems on a 14/14 schedule.
Field Service Technician repairing and maintaining Liebherr heavy mining equipment in British Columbia. Supporting Elk Valley Resources through diagnostics, maintenance, component repair and field service.
Senior Software Engineer developing features across full stack for Autodesk's field operations platform. Collaborating with teams to solve real - world problems in construction environments.