Entry - level ZEISS Field Service Technician installing, calibrating, troubleshooting, and repairing CMM and metrology equipment. Supporting Canadian customers and senior technicians from a remote Toronto - area position.
About the role
- Field service technician diagnosing and repairing Orange EV electric vehicles in Cambridge. Supporting customers, charging infrastructure, training, and regional service operations.
Responsibilities
- Perform field service activities for local Orange EV vehicles
- Diagnose and repair vehicles and provide root cause analysis
- Evaluate Remote Monitoring System data to identify performance concerns and study vehicle utilization
- Record all service work accurately and develop pertinent reports
- Collaborate with customers and third-party service providers on diagnosis, escalation, and repair planning
- Provide technical support for sales and marketing efforts
- Perform field upgrades or retrofits
- Facilitate tools and parts warehousing and provide a secure remote location for necessary items
- Plan and execute a complete regional service strategy with the Service Team
- Use remote monitoring and service record systems to determine service plans and prioritize customer needs
- Work with site managers and electricians on charging infrastructure location, cost, and timing
- Evaluate conversion vehicle candidates and prepare condition reports
- Support customer technicians and third-party service providers with ancillary repairs
- Deliver operator and maintenance training and support sales and business development
- Travel as required for initial training and to meet Service Team goals and customer needs
Requirements
- High School Diploma; related technical degree preferred
- 2+ years working in an automotive or electrical field environment
- Intermediate to advanced experience with MS Office Suite, including Excel, Word, and Teams
- Knowledge of principles and processes for providing superior customer service
- Analytical approach to problem solving
- Ability to routinely lift up to 50 lbs at waist level and occasionally up to 75–100 lbs
- Ability to squat, sit, lie under, or climb on vehicles routinely
- Ability to handle multiple functions and adapt to rapidly changing priorities and schedules
- Ability to set and prioritize goals and achieve them according to a schedule
- Ability to execute and follow instructions from the supervisor
- Clear written articulation, including composition, spelling, and punctuation
- Required 310T Truck and Coach certification or 421A Heavy Duty Equipment certification
- Ability to travel as required for initial training and service/customer needs
Benefits
- Equal Opportunity Employer
- Travel to the US as required for initial training and customer/service needs
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Field Applications Engineer troubleshooting EnerSys battery - buffered DC fast chargers and energy storage systems. Analyzing fleet data, validating fixes, and improving deployed charging reliability.
Field Service Technician installing, repairing, and maintaining banking and retail technology for Diebold Nixdorf. Troubleshooting equipment and training customers across an assigned service territory.
Technicien de service terrain entretenant les GAB, systèmes de point de vente et équipements informatiques de Diebold Nixdorf. Diagnostic, réparations, installations et formation des clients.
Field Service Technician maintaining Diebold Nixdorf ATMs, point - of - sale equipment, and related technology. Providing onsite customer service, repairs, installations, troubleshooting, and preventive maintenance.
Senior Product Support Field Engineer supporting Caterpillar large engines across Canada. Troubleshooting, training dealers, analyzing failures, and improving product performance in field applications.
Field Service Technician deploying, commissioning, and maintaining H2O Innovation’s mobile water treatment systems. Supporting clients, pilots, and assets across North America through field service and troubleshooting.
Field Service Technician repairing and maintaining Liebherr maritime equipment. Troubleshooting hydraulic, electrical, engine and drivetrain systems at Canadian customer sites and offshore platforms.
Field Service Technician supporting Copeland’s HVACR and retail climate solutions. Troubleshooting, commissioning, and servicing customer sites across Canada with up to 70% travel.
Field Applications Engineer supporting CMOS sensors, FPGAs, and imaging SoCs for North American customers. Delivering technical support, custom solutions, training, and sales assistance remotely.