Field Service Technician at Moneris, providing technical expertise in installing and maintaining equipment. Working on - site with clients in Quebec City to ensure customer satisfaction.
About the role
- Field Service Technician delivering installation, maintenance, and training support for LB Foster products in North America. Traveling weekly to customer sites for product and service delivery.
Responsibilities
- Traveling on a weekly basis to deliver company products
- Fill customer silos
- Provide installation, maintenance, troubleshooting / repair and customer training support for all LB Foster friction management lubricators
- Extensive travel to work sites throughout North America is required on a weekly basis
- Liaise with external customers and internal company departments for product development and relationship-building initiatives
- Ability to work outdoors on railway tracks under a variety of weather conditions
- Responsible for managing personal travel expense account, individual or company-supplied mechanics tools, company-issued credit cards where applicable
- Handles basic issues and problems, refers more complex issues to higher-level staff
- All other duties as assigned
Requirements
- High school graduate or equivalent required
- 0-2 years of hydraulic, mechanical, pneumatic, electrical experience preferred
- Boom crane experience a plus
- Require valid driver’s license and driver’s abstract
- E-Railsafe required upon hire, plus other customer-based training as may be required to access work sites
- Experience using basic hand and power tools
- Hydraulic and transfer pump experience a plus
- Strong communication (verbal and computer) and time management skills
- Experience with Microsoft Office Software (Word, Excel, etc.) a plus
- A high degree of reliability, professionalism, and the ability to work independently with minimal supervision are critical attributes for this position
- Must wear Personnel Protective Equipment PPE (Hard Hat, Safety glasses, Gloves and Hearing protection as required)
Benefits
- Priority on work/life balance and schedule flexibility
- 100% tuition reimbursement
- Flexible work culture and environment
- Career development and advancement opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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