Field Service Technician responsible for troubleshooting and repairing commercial cleaning equipment. Working independently in the field and collaborating with customers for successful service delivery.
About the role
- Field Service Technician traveling weekly to install and maintain LB Foster friction management lubricators. Supporting customers and managing relations while working outdoors on railway tracks.
Responsibilities
- Traveling on a weekly basis to provide installation, maintenance, troubleshooting/repair and customer training support for all LB Foster friction management lubricators
- Extensive travel to work sites throughout North America required on a weekly basis
- Liaise with external customers and internal company departments for product development and relationship-building initiatives
- Ability to work outdoors on railway tracks under a variety of weather conditions
- Responsible for managing personal travel expense account and tools
- Handles basic issues and problems, refers complex issues to higher-level staff
- All other duties as assigned
Requirements
- High school graduate or equivalent required
- 0-2 years of hydraulic, mechanical, pneumatic, electrical experience preferred
- Valid driver’s license and driver’s abstract required
- E-Railsafe required upon hire, plus customer-based training as required
- Experience using basic hand and power tools
- Strong communication (verbal and computer) and time management skills
- Experience with Microsoft Office Software (Word, Excel, etc.) a plus
- Sound writing skills for work report submissions
- Ability and willingness to follow all applicable safety and operating rules for client railways
- Must wear Personnel Protective Equipment (PPE) as required
- May be required to act as watchman/lookout
Benefits
- Priority on work/life balance and schedule flexibility
- 100% tuition reimbursement
- Flexible work culture and environment
- Career development and advancement opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
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