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About the role

  • Head of Infrastructure & Security responsible for cloud infrastructure on GCP and security programs. Leading SaaS development and technical teams at Rebus and Longbow Advantage.

Responsibilities

  • End-to-end ownership of our cloud infrastructure on GCP, architecture, reliability, cost, scalability, and operational excellence
  • The full cloud-native application environment; containerized and serverless workloads, cloud networking, and the large-scale, multi-tenant data layer (many terabytes of customer data on MongoDB Atlas), including the architecture, performance, and scaling decisions across all of it
  • Deployment, release, and maintenance processes, with a focus on uptime and minimizing customer-facing disruption, recognizing that a platform outage during an active warehouse shift is a customer event, not just a ticket
  • Leadership of our senior SRE, providing direction and architectural vision to move the platform forward
  • Our overall security program, policy, posture, tooling, and incident response, across both businesses
  • Achieving and maintaining SOC 2 Type II (and evaluating ISO 27001 as the customer base demands), including driving the program, evidence, and audit relationships
  • Customer-facing security: questionnaires, audits, and trust conversations with security-conscious enterprise buyers
  • Data protection obligations as a data processor, including PII handling and relevant privacy regimes (e.g. GDPR, CCPA)
  • Managing security vendor relationships (MDR/EDR, SIEM, endpoint protection, penetration testing)
  • Oversight of the internal IT function, corporate network, on-prem and cloud infrastructure, identity, endpoint management, help desk, and vendor relationships
  • Light-touch oversight of a small, hosted WMS environment on GCP, including its reliability and availability commitments
  • Mentorship and development of an established IT team, including an IT Manager and IT Administrators who handle the day-to-day

Requirements

  • Significant experience owning production cloud infrastructure at scale, ideally on GCP, in a SaaS context
  • Demonstrated ownership of a security program at a company handling sensitive customer data, including direct experience driving SOC 2 Type II (or equivalent) to completion
  • Strong grasp of operating large, multi-tenant database environments — MongoDB experience is a significant advantage given our stack
  • The credibility to lead technical conversations with enterprise customers' security teams
  • Experience leading and developing technical staff, including senior individual contributors, and providing direction to an established IT team
  • Sound judgment on the reliability/velocity/cost trade-offs that define infrastructure decisions at a growing company

Benefits

  • Competitive Salary
  • 4-weeks of paid vacation
  • 6 paid sick days, 2 paid personal days per year
  • Excellent health and dental benefits, eligible as of your first day!
  • Group RRSP/401k Matching
  • Work from Home

Job type

Full Time

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

CloudGoogle Cloud PlatformMongoDB

Location requirements

RemoteCanada

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