Join Loopio as a Staff Software Developer. Collaborate on agent-driven features and evolve their agent platform in a hybrid work model.
Responsibilities
Foster an engineering culture centred on experimentation, accountability, and craft.
Mentor other engineers, helping them navigate the unique challenges of building agent-based systems.
Contribute to the architecture and evolution of Loopio’s agent platform.
Define design patterns for building reliable, observable, and secure agents.
Partner with Data and ML teams to integrate LLMs, vector stores, and retrieval-augmented generation (RAG) pipelines into agentic workflows.
Make architectural decisions that balance rapid prototyping with production-scale reliability.
Own the delivery of agent-driven features from concept to launch.
Collaborate with Product and Design to define customer-facing workflows and iterate quickly based on feedback.
Manage dependencies across teams to ensure smooth delivery of complex AI-driven features.
Establish feedback loops and monitoring to ensure agents perform reliably in production.
Champion best practices for safe, explainable, and testable AI-driven systems.
Ensure robust observability, telemetry, and error handling for agentic workflows.
Lead post-incident analysis and continuous improvements for agent-powered systems.
Streamline development workflows, tooling, and processes to speed experimentation.
Serve as a key partner in shaping Loopio’s product strategy around automation and agentic workflows.
Collaborate with Data, Infrastructure, and Product teams to ensure scalable AI/ML foundations.
Communicate technical trade-offs, risks, and opportunities to stakeholders across the business.
Explore new agent architectures, orchestration frameworks, and safety guardrails.
Keep current with developments in multi-agent systems, workflow orchestration, and LLM-powered automation.
Encourage innovation and experimentation within the team while ensuring production-readiness.
Requirements
8+ years of software development experience
Hands-on experience building and deploying AI agents, agentic workflows, or autonomous orchestration systems.
Proven track record of bringing at least one agent-based product or feature to market.
Technical fluency with LLM integration, RAG pipelines, vector databases, and workflow orchestration frameworks.
Strong understanding of distributed systems, observability, and production-level AI deployment.
Excellent communication skills, with the ability to align technical innovation with customer and business value.
Track record of fostering high-trust, inclusive, and collaborative engineering environments.
Bachelor’s or Master’s degree in Computer Science or a related field—or equivalent industry experience.
Benefits
Your manager supports your development by providing ongoing feedback and regular 1-on-1s
You have tons of autonomy and responsibility: this role provides an opportunity to try new things and push creative boundaries
You’ll learn more than you thought was possible; our team is obsessed with personal and professional growth (every Looper receives a professional mastery allowance each year)
You’ll be set up with a MacBook laptop, a monthly phone and internet allowance, and a work-from-home budget to help get your home office all set up!
Join us in regular company socials, AMA (Ask-Me-Anything), and quarterly kick-off to celebrate the big wins and milestones as #oneteam!
We have Employee Resource Groups, various fun virtual activities, and many more moments for us to have fun and learn together!
You’ll be a part of an award-winning workplace and one of Canada’s fastest growing companies with ample opportunity to make a big impact here!
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