Team Lead Full - Stack Developer at fast - growing SaaS organization focused on customer experiences. Leading development efforts with modern technologies while managing a collaborative team.
About the role
- Join Loopio as a Staff Software Developer. Collaborate on agent-driven features and evolve their agent platform in a hybrid work model.
Responsibilities
- Foster an engineering culture centred on experimentation, accountability, and craft.
- Mentor other engineers, helping them navigate the unique challenges of building agent-based systems.
- Contribute to the architecture and evolution of Loopio’s agent platform.
- Define design patterns for building reliable, observable, and secure agents.
- Partner with Data and ML teams to integrate LLMs, vector stores, and retrieval-augmented generation (RAG) pipelines into agentic workflows.
- Make architectural decisions that balance rapid prototyping with production-scale reliability.
- Own the delivery of agent-driven features from concept to launch.
- Collaborate with Product and Design to define customer-facing workflows and iterate quickly based on feedback.
- Manage dependencies across teams to ensure smooth delivery of complex AI-driven features.
- Establish feedback loops and monitoring to ensure agents perform reliably in production.
- Champion best practices for safe, explainable, and testable AI-driven systems.
- Ensure robust observability, telemetry, and error handling for agentic workflows.
- Lead post-incident analysis and continuous improvements for agent-powered systems.
- Streamline development workflows, tooling, and processes to speed experimentation.
- Serve as a key partner in shaping Loopio’s product strategy around automation and agentic workflows.
- Collaborate with Data, Infrastructure, and Product teams to ensure scalable AI/ML foundations.
- Communicate technical trade-offs, risks, and opportunities to stakeholders across the business.
- Explore new agent architectures, orchestration frameworks, and safety guardrails.
- Keep current with developments in multi-agent systems, workflow orchestration, and LLM-powered automation.
- Encourage innovation and experimentation within the team while ensuring production-readiness.
Requirements
- 8+ years of software development experience
- Hands-on experience building and deploying AI agents, agentic workflows, or autonomous orchestration systems.
- Proven track record of bringing at least one agent-based product or feature to market.
- Technical fluency with LLM integration, RAG pipelines, vector databases, and workflow orchestration frameworks.
- Strong understanding of distributed systems, observability, and production-level AI deployment.
- Excellent communication skills, with the ability to align technical innovation with customer and business value.
- Track record of fostering high-trust, inclusive, and collaborative engineering environments.
- Bachelor’s or Master’s degree in Computer Science or a related field—or equivalent industry experience.
Benefits
- Your manager supports your development by providing ongoing feedback and regular 1-on-1s
- You have tons of autonomy and responsibility: this role provides an opportunity to try new things and push creative boundaries
- You’ll learn more than you thought was possible; our team is obsessed with personal and professional growth (every Looper receives a professional mastery allowance each year)
- You’ll be set up with a MacBook laptop, a monthly phone and internet allowance, and a work-from-home budget to help get your home office all set up!
- Join us in regular company socials, AMA (Ask-Me-Anything), and quarterly kick-off to celebrate the big wins and milestones as #oneteam!
- We have Employee Resource Groups, various fun virtual activities, and many more moments for us to have fun and learn together!
- You’ll be a part of an award-winning workplace and one of Canada’s fastest growing companies with ample opportunity to make a big impact here!
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