Lead AI/ML & MLOps Engineer executing projects from data foundations to model deployment. Collaborating with sales to drive AI/ML engagements for our clients.
About the role
- Senior Machine Learning Engineer focusing on operationalizing core ML components for search and summarization capabilities at Loopio. Collaborating across teams to improve model performance and reliability.
Responsibilities
- Build and productionize LLM and NLP models across various tasks
- Improve model accuracy, relevance, and robustness through evaluation frameworks and experimentation
- Design scalable ML services and inference pipelines in Python
- Integrate models with retrieval systems and feature stores
- Collaborate with Product, Engineering, and Applied Sciences to translate requirements into engineering plans
- Participate in technical design reviews and mentor on NLP techniques
Requirements
- 4+ years applying ML in production with depth in NLP, LLM workflows, embeddings, or retrieval augmented systems.
- Hands-on experience with transformer models and fine-tuned LLMs for reasoning and generation tasks.
- Strong proficiency in Python, PyTorch or TensorFlow, and API/microservice development.
- Experience in scalable and reliable ML services focusing on testing and deployment patterns.
- Ability to design components with control flow and state management.
- Strong collaboration skills with cross-functional partners.
Benefits
- Health and wellness benefits starting day 1️⃣
- Equipment setup with MacBook and budget for home office
- Monthly phone and internet subsidy
- Professional mastery allowance for learning support
- Flexible co-working locations in Ontario and BC
- Supportive culture with opportunities for connections in a remote-first environment
- Opportunities for participation in townhalls and AMA
- Employee Resource Groups for year-round connection
- Celebrations for big wins and milestones
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