Bilingual Credit Portfolio Associate managing client relationships and offering credit support. Working with a diverse client base in Montreal or Mississauga at Wells Fargo.
About the role
- Contract Services Specialist responsible for processing transactions and providing client support via various channels. Collaborating with teams to improve service efficiency and handle inquiries in a timely manner.
Responsibilities
- Review or process received transactions accurately and timely
- Provide excellent service to clients via email, phone, or mail
- Respond to inquiries after appropriate research and analysis
- Determine best ways to resolve issues and process transactions
- Collaborate with teams to manage changing volumes
- Suggest process enhancements for service efficiency
- Handle multiple tasks and prioritize based on workload
Requirements
- College diploma or equivalent experience
- Bilingual (French & English) is required
- Strong decision-making and interpersonal skills
- Excellent oral and written communication skills
- Ability to work independently and manage multiple tasks
- Highly organized and detail-oriented
- Adaptability to fast-paced environments
- Strong customer service orientation
- Proactive and self-motivated
Benefits
- Health, dental, mental health, and vision insurance
- Short- and long-term disability insurance
- Life and AD&D insurance
- Wellness benefits
- Employee/family assistance plans
- Retirement savings plans including pension
- Employer matching contributions on share ownership plan
- Financial education and counseling resources
- Generous paid time off program including holidays, vacation, personal, and sick days
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Caseworker managing patient and provider support for Innomar Strategies. Facilitating clinical trials and providing training to healthcare professionals as part of Cencora's services in Canada.
TG
Bilingual Provider Relations Representative managing provider agreements and inquiries for Express Scripts Canada. Ensuring accurate data entry and supporting provider relations tasks in Mississauga or Montreal.
Caseworker managing patient and provider support for Cencora’s Innomar Strategies. Implementing case - management protocols and providing telephone support for funding and access issues.
Bilingual Document Specialist supporting a positive customer experience in Group Benefits Administration at Sun Life by processing documents and managing inquiries.
Bilingual Corporate Roadside Assistance Representative handling inquiries for Canadian Tire. Providing customer service with availability for scheduling between 6AM to 11PM.
Bilingual Nurse Case Manager in McKesson's Patient Support Programs. Coordinating patient education and adherence support across the treatment journey in Canada.
SAP EAM Consultant focused on delivering SAP solutions to enhance operational efficiency for clients. Collaborating across teams to implement and support complex business processes in SAP.
Senior Associate at PwC specializing in SAP consulting services for operational efficiency. Analyzing client needs and implementing software solutions across SAP applications.
Customer Payments Specialist identifying and collecting delinquent payments for Equitable Bank. Responsible for maintaining high customer service values while managing collections in residential and commercial mortgages.