Mortgage Retention & Growth Advisor helping clients navigate mortgage renewals at RBC. Providing tailored advice and support for homeownership and financial decisions.
About the role
- Contract Services Specialist at Manulife providing transaction processing support and excellent service to clients. Collaborating across teams and improving service efficiency while managing client inquiries.
Responsibilities
- Review or process received transactions accurately and timely
- Provide excellent service to internal and external clients via email, phone, or mail
- Respond to inquiries from clients after conducting appropriate research
- Determine the best way to resolve issues and process necessary transactions
- Collaborate with teams in various offices to manage changing volumes
- Contribute to improving service efficiency by suggesting process enhancements
- Communicate confidently with clients, plan sponsors, agents, and brokers
- Manage all requests proactively
Requirements
- College diploma or equivalent experience
- Bilingual (French & English) required
- Strong decision-making and interpersonal skills
- Excellent oral and written communication skills
- Ability to work independently and manage multiple tasks
- Highly organized and detail-oriented
- Adaptability to fast-paced environments
- Strong customer service orientation
- Proactive and self-motivated
Benefits
- health, dental, mental health, vision insurance
- short- and long-term disability insurance
- life and AD&D insurance coverage
- adoption/surrogacy benefits
- wellness benefits
- employee/family assistance plans
- retirement savings plans (pension and global share ownership plan)
- financial education and counseling resources
- generous paid time off program including holidays, vacation, personal, and sick days
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Associate in Technology Strategy Consulting at PwC, developing and implementing strategies for business growth. Analyzing market trends and assisting clients in technology investments and initiatives.
Associate in Technology Strategy Consulting at PwC, developing digital transformation strategies for clients and collaborating on technology investments. Experience in consulting required, with proficiency in English and French.
Bilingual Patient Interaction Coordinator managing quality of patient interactions and supporting healthcare coordination. Collaborating with teams and ensuring continuous improvement in patient care practices.
Bilingual Nurse Care Navigator providing clinical support and patient education for Sentrex Health Solutions. Ensures continuity of care and coordinates with patients and healthcare providers.
Bilingual Disability Case Manager supporting Canadian clients through their journey of illness and recovery. Working remotely to assess claims, manage caseloads, and ensure effective communication with stakeholders.
Talent Acquisition Partner shaping recruitment strategies for Tecsys, a supply chain solutions innovator. Collaborating with leadership to enhance recruitment processes and ensure talent quality.
Bilingual Ford Credit Canada Development Program for university or automotive college graduates. Join a fast - paced team, redefining auto financing and embracing future mobility.
Bilingual Patient Reimbursement Specialist coordinating reimbursement solutions for patients in Canada. Engaging with healthcare professionals and insurance for effective patient care.
Development Specialist working on large - scale energy efficiency and decarbonization projects at Johnson Controls. Leading engineering, financial tasks, and client presentations.