Authorization Coordinator at Medavie handling health, dental, and pharmacy benefit authorization requests. Emphasis on critical thinking, client focus, and strong communication in a remote environment.
Responsibilities
You are on the front line receiving authorization requests via fax from providers
Ensure all necessary information is obtained to process the authorization requests and resolve issues while demonstrating you’re above and beyond client focused attitude
Requirements
You have earned a post-secondary diploma or degree for pharmacy technician
You like helping people – this is non-negotiable
You are a good communicator – you are clear, concise and friendly
Bilingualism is an asset in this role; Must be comfortable using French letter templates
Whatever it takes attitude, you like a new challenge every day
Strong technical aptitude – you can multitask and navigate between multiple software applications simultaneously
You can handle the good and challenging calls/cases
You are a problem solving master with strong critical thinking skills; you understand client needs and learn quickly how to get the best results in any environment
Benefits
Comprehensive health and dental plan that is 100% employer paid effective on your first day
We pay you to become awesome – we offer comprehensive paid training
Opportunities for career development and advancement
Emphasis on work life balance, providing wellness benefits, health resources and fitness center discounts
A great work environment from your co-workers to a work space to call your own
A bright facility that offers free parking
Opportunity to work remotely
Consistent schedule with various shift options, no weekends! A 7.5 hour work day
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