Business Process Automation Analyst

Posted 6 days ago

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About the role

  • Business Process Automation Analyst streamline processes and implement automation at Medavie. Collaborating across teams to identify efficiencies and optimize workflows while leveraging AI and low code platforms.

Responsibilities

  • Map and document current‑state business processes using standard methodologies (e.g., swim lanes, SIPOC, process mapping)
  • Identify bottlenecks, inefficiencies, and opportunities for optimization across workflows, including complexity, change impact, and risk
  • Recommend simplified, scalable future‑state processes aligned with business goals
  • Support continuous improvement initiatives and establish measurable performance indicators
  • Build and configure automated workflows using AI tools, low code/no code platforms, RPA, or workflow engines
  • Design solutions that reduce manual work, improve accuracy, quality and accelerate turnaround times
  • Conduct testing, troubleshooting, and deployment of automated solutions
  • Familiar with agile delivery or sprint-based workflows
  • Maintain and update automations to reflect evolving business needs
  • Identify where AI can augment or accelerate existing processes
  • Create prompts, templates, and workflows leveraging generative AI, Agentic Intelligence and copilots
  • Help operational teams adopt AI responsibly and effectively
  • Work closely with business partners to understand their needs and translate them into clear automation and optimization requirements
  • Collaborate with IT, Data teams, and Process Owners to ensure successful integration and adoption
  • Support change management through documentation, training, and user guidance
  • Track and measure automation performance and ROI
  • Analyze process and automation data to drive ongoing improvements
  • Proactively identify new opportunities to optimize and automate workflows

Requirements

  • Post-secondary education in Business, Technology, Engineering, Operations, or a related field
  • 2–5 years of experience in process improvement, business analysis, automation, or digital operations roles
  • Experience with methodologies: Agile delivery, SDLC, user acceptance testing, change management, process mapping
  • Ability to design, build, and maintain automated workflows
  • Experience with AI platforms, automation tools, or low code technologies like Co-pilot and Power Automate, Alteryx
  • Proficiency with data analysis and visualization tools (Excel, Power BI, etc.)
  • Proficient in VBA (without relying on the Macro Recorder)
  • Strong understanding of SQL and ability to write queries
  • English, written and spoken
  • French would be considered an asset
  • Reliability Status Clearance (Enhanced Level B) required

Benefits

  • 100% employer-paid health, dental, and vision benefits (effective Day 1)
  • 100% employer-matched Defined Contribution Pension Plan
  • Annual performance-based Incentive Bonus
  • A gifted week of vacation in your first year + optional Vacation Purchase Program
  • Support for professional development, training, and certifications
  • Wellness programs, health resources, and fitness discounts

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$73,465 - CA$82,648 per year

Degree requirement

Postgraduate Degree

Tech skills

RPASDLCSQLVBA

Location requirements

RemoteCanada

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