About the role

Project Manager coordinating creative work and client communication at a Canadian performance creative agency. Focused on managing multiple client accounts with a strong emphasis on deadlines and deliverables.

Responsibilities

Coordinate work across the agency's creative pipeline, from strategy intake to final delivery
Manage the day-to-day flow of work using the agency's custom project management tool and Slack as your primary working environments
Support the founder with client-facing tasks: sending quick updates and reports
Plan and prioritize work across the team, balancing capacity, deadlines, and shifting client priorities
Run the agency's working cadence: kickoffs, status check-ins, deadline reviews, and post-project retros
Spot bottlenecks and inefficiencies in how work flows through the agency, and propose improvements
Use AI tools to draft updates, summarize threads, automate repetitive ops, and offload busywork from you and the team
Onboard new team members into the agency's tools, workflows, and client context
Surface risks early, flagging delays, capacity issues, or scope creep before they become deadline misses

2+ years of project management experience at a creative, marketing, advertising, or production agency
Working knowledge of performance marketing and paid creative is a strong plus
Excellent written and spoken English
Hands-on experience coordinating work across multiple client accounts or projects in parallel without dropping balls
Strong working knowledge of project management tools (ClickUp, Asana, Monday, or similar)
Comfortable picking up new tools quickly, including a custom internal tool you'll be onboarded into
Comfortable working with AI tools as part of your daily workflow
High ownership mindset
Calm under pressure and methodical

Fully remote setup with consistent EST working hours
Autonomy to own how work flows through the agency, with leadership support to implement improvements
Back-office support from Mint Source for payroll, onboarding, and HR