Sr. Support Analyst providing first - level IT support and security triage for OPENLANE’s digital used - vehicle marketplace. Resolving employee hardware, software, access, and application issues.
About the role
- Workday Technical Analyst configuring Workday for Modaxo's global platform. Supporting integration, reporting, security, and release management with a focus on continuous improvement.
Responsibilities
- Design, build, test, deploy, and maintain integrations using Workday Studio, Core Connectors, EIB, PECI, Cloud Connect and REST/SOAP APIs.
- Act as a Workday technical subject‑matter expert for HR, IT, Finance, and business teams.
- Configure and maintain security roles, domains, policies, and business‑process‑level security.
- Build advanced reports including Matrix, Composite, Trending, Dashboards, and BIRT.
- Configure and enhance Workday business processes across multiple modules.
- Lead activities related to bi‑annual Workday releases, including regression testing and impact assessments.
- Provide day‑to‑day technical support for Workday, resolving issues and ensuring data quality.
Requirements
- 5+ years of hands‑on Workday configuration experience across multiple modules (Advance Compensation and/or absence management are must have) and (HCM, Recruiting, Talent and Performance preferred).
- Experience in end to end configuration of Absence, Advanced Compensation.
- Strong expertise in: Integrations (Studio, EIB, Core Connectors, APIs)
- Workday security model
- Reporting, dashboards, and calculated fields
- Business process configuration
- Release management
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