Genesys Systems Engineer supporting routing, IVR, and omnichannel contact center technology. Helping Forward Financing, a fintech lender, optimize customer and agent experiences.
About the role
- Field engineer responsible for upgrading radio communication systems and providing technical support to clients across Canada. Leading presentations and ensuring system integrity during upgrades.
Responsibilities
- Lead customer presentations
- System staging
- Complete system documentation
- Live system upgrades
- Ensure the integrity of the architecture/design
- Perform field engineering duties during radio system upgrade cycles
- Upgrade/deploy various devices including network equipment, Windows-based devices, virtual machines, and Motorola proprietary devices
- Serve as a customer-facing technical resource during upgrade efforts
- Travel to customer sites across multiple provinces in Canada
Requirements
- Experience or knowledge in radio communication systems, radio propagation, RF, wireless, or broadband/LTE
- Experience working with Project 25 products (trunked and conventional)
- Experience with logging/recording systems
- Fluent in both English and French
- Licensed Professional Engineer or possess the academic and work experience required to obtain accreditation
- Strongly preferred residence in BC, AB, or QC with close proximity to a major airport
Benefits
- Work-from-home options
- Flexible hours
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Systems Engineer II developing and validating spaceborne optical instruments at Honeywell Aerospace. Defining requirements, architectures, and verification strategies for aerospace and defense missions.
Principal Systems Architect defining autonomous - vehicle platform architecture at General Motors. Leading safety - critical systems strategy, requirements, verification, and technical direction across vehicle programs.
People Operations Systems Analyst optimizing HRIS platforms and workflows for Medisca, a global healthcare solutions company. Improving data accuracy, automation, reporting, and employee experience.
People Operations Systems Analyst optimizing HRIS platforms and workflows for Medisca, a global healthcare solutions company. Driving system implementations, automation, data accuracy, and employee experience improvements.
Concepteur principal dirigeant la conception de systèmes BAS/CVAC chez Automated Logic. Développement, programmation, essais et mentorat pour des solutions intelligentes d’automatisation des bâtiments.
Senior Systems Engineer integrating LiDAR, camera, and edge - computing systems for Invision AI’s intelligent infrastructure products. Developing C++ software, validating hardware, and supporting customer deployments.
IT Systems Engineer owning Microsoft 365, Entra ID, and macOS/Windows endpoint infrastructure. Supporting Engineered Intelligence’s utility grid management software business across Canada.
SAR Payload Systems Engineer developing and testing radar payloads for LEO and MEO satellite missions. Supporting integration, verification, documentation, and system optimization for aerospace programs.
Staff Systems Engineer leading end - to - end SAR mission engineering for a global Earth - observation satellite company. Owning mission design, spacecraft budgets, risk, verification, calibration, and early operations.