Director, Program Management for CX, managing implementation and support for major accounts at NICE. Driving project delivery and customer satisfaction with oversight of project management community.
About the role
- Indigenous Right Relations Program Manager coordinating Indigenous conservation efforts across Canada. Collaborating with teams to embed Indigenous governance and accountability frameworks for conservation work.
Responsibilities
- Act independently guided by our IRR Strategy and Action Plan to prioritize tasks and exercise judgment to identify and solve problems
- Build and maintain a framework to monitor, measure, and report on progress across organizational outcomes, commitments, initiatives, and actions; integrate into team and organizational reporting systems
- Work across the organization, at the national, and at times regional and global scales, to coordinate, support, and align Indigenous Right Relations (IRR) commitments, initiatives, and actions
- Uphold shared expectations for working in right relations across teams, while enabling creative approaches to advancing this work
- Act as a ready resource to staff teams and the Board for their IRR Commitments
- Collaborate across teams to develop training plans for staff and the Board to reflect, integrate knowledge, and build skills related to working in Right Relations
- Collaborate with internal and external teams to regularly share information, IRR learnings, align efforts, and scale initiatives as appropriate
- Manage projects with multiple variables, set realistic deadlines, and ensure accountability
- Communicate effectively with staff across programs and our Board of Directors
- Travel (approximately 20%) and work flexible hours as required
Requirements
- Bachelor’s degree and 5 years related experience or equivalent combination
- Experience working with or for Indigenous communities or organizations
- Demonstrated experience using diplomacy and tact to build strong relationships and motivate staff
- Demonstrated ability to coordinate and implement multiple projects with complex variables and deadlines
- Excellent communication and facilitation skills
- Strong knowledge of organizational systems, processes, and technology use to achieve results (e.g., dashboards, templates, reporting systems)
- Experience generating reports, analyzing data, and maintaining accountability frameworks
- Strong knowledge of organizational systems and processes, with ability to adapt and improve them
- Experience working in a matrixed environment and collaborating across multiple teams and organizational levels
- Proficiency with current technology tools for collaboration, reporting, and project management
- Fluent English required
Benefits
- health care benefits
- parental leave
- accrued paid time off
- life insurance
- disability coverage
- employee assistance program
- other life and work well-being benefits
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Program Manager overseeing Wealth Digital Asset & Tokenization initiatives at Broadridge. Leading transformation programs and managing stakeholder engagement in the financial services sector.
Staff Program Manager at Mozilla managing Trust & Safety programs. Collaborating with cross - functional teams to design and implement safety and compliance initiatives.
Program Manager leading the orchestration of transformational initiatives under Mitacs' Transformation Management Office. Focused on ensuring alignment and delivery across multiple corporate initiatives.
Senior Program Manager leading program delivery and support operations across Canada. Ensuring compliance with Protected B security requirements in NG9 - 1 - 1 systems.
Fleet Manager optimizing fleet productivity and performance at Bison Logistics. Managing carrier relationships and ensuring maximum transportation efficiency.
LP
Director Program Management (Treasury)
LinkedIn Recruiter Post
Lead large, complex treasury programs at a Top 5 Bank in Toronto. Requires deep banking experience and strong executive communication.
Program Manager at Kepler, leading satellite systems development and global partnerships for on - demand space connectivity. Focused on program execution and collaboration with Engineering and Operations teams.
AMI Program Manager at Allergan Aesthetics managing educational programs focused on aesthetics. Responsible for program execution and collaboration with marketing and sales teams in a remote capacity.
LP
Senior Portfolio Strategy Manager – Cybersecurity
LinkedIn Recruiter Post
Senior Portfolio Strategy Manager - Cybersecurity: Lead strategic planning, portfolio governance, and cybersecurity initiatives for a top financial client.