Program Manager supporting competitive initiatives, driving cross - OU strategies, and ensuring Salesforce wins against competitors. Overseeing project timelines, program delivery, and organizational alignment.
About the role
- Program Manager Principal leading complex, enterprise-wide programs for organizational transformation at FIS. Partnering with executives to drive strategic business outcomes with high impact initiatives.
Responsibilities
- Own end‑to‑end strategy, planning, and execution for large‑scale, multi‑year programs with significant business impact.
- Define program scope, operating models, resource strategies, KPIs, and governance frameworks.
- Ensure clear alignment between business objectives, technology capabilities, and cross‑functional execution.
- Influence executive stakeholders and provide strategic insights on risks, opportunities, and enterprise direction.
- Establish a program culture grounded in accountability, transparency, and continuous improvement.
- Oversee integrated plans, budgets, milestones, dependencies, and critical paths across multiple workstreams.
- Lead structured program reviews, enabling visibility, informed decision‑making, and proactive risk mitigation.
- Leverage Jira , dashboards, and analytics to monitor progress, forecast risks, and manage performance.
- Apply program management best practices, PMO methodologies, and data-driven insights to ensure predictable delivery.
- Drive high‑quality outcomes through strong change management, disciplined execution, and operational rigor.
- Build and maintain robust governance practices aligned with enterprise standards.
- Develop risk mitigation strategies that balance speed, innovation, and quality.
- Partner with legal, finance, security, procurement, and compliance teams to maintain audit‑ready documentation and program integrity.
- Champion process improvement using Lean, Six Sigma, and continuous improvement frameworks to optimize delivery efficiency.
Requirements
- 10–12+ years of progressive program or portfolio management experience leading complex, enterprise‑wide initiatives.
- Proven track record managing multi‑year, multi‑workstream programs with high visibility and measurable outcomes.
- Strong strategic thinker with the ability to balance long‑term vision with tactical execution.
- Mastery of program management methodologies, frameworks, and tools—including Jira and enterprise reporting platforms.
- Exceptional stakeholder engagement and executive communication skills.
- Expertise in risk management, governance, budgeting, and organizational change leadership.
- Strong analytical mindset with the ability to interpret data, generate insights, and drive fact‑based decisions.
- Experience in Agile, SAFe, hybrid delivery models, or scaled program environments.
Benefits
- A career at FIS is more than just a job.
- It’s the chance to shape the future of fintech.
- Always-on learning and development
- Collaborative work environment
- Opportunities to give back
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