Program Manager Principal leading complex, enterprise-wide programs for organizational transformation at FIS. Partnering with executives to drive strategic business outcomes with high impact initiatives.
Responsibilities
Own end‑to‑end strategy, planning, and execution for large‑scale, multi‑year programs with significant business impact.
Define program scope, operating models, resource strategies, KPIs, and governance frameworks.
Ensure clear alignment between business objectives, technology capabilities, and cross‑functional execution.
Influence executive stakeholders and provide strategic insights on risks, opportunities, and enterprise direction.
Establish a program culture grounded in accountability, transparency, and continuous improvement.
Oversee integrated plans, budgets, milestones, dependencies, and critical paths across multiple workstreams.
Lead structured program reviews, enabling visibility, informed decision‑making, and proactive risk mitigation.
Leverage Jira , dashboards, and analytics to monitor progress, forecast risks, and manage performance.
Apply program management best practices, PMO methodologies, and data-driven insights to ensure predictable delivery.
Drive high‑quality outcomes through strong change management, disciplined execution, and operational rigor.
Build and maintain robust governance practices aligned with enterprise standards.
Develop risk mitigation strategies that balance speed, innovation, and quality.
Partner with legal, finance, security, procurement, and compliance teams to maintain audit‑ready documentation and program integrity.
Champion process improvement using Lean, Six Sigma, and continuous improvement frameworks to optimize delivery efficiency.
Requirements
10–12+ years of progressive program or portfolio management experience leading complex, enterprise‑wide initiatives.
Proven track record managing multi‑year, multi‑workstream programs with high visibility and measurable outcomes.
Strong strategic thinker with the ability to balance long‑term vision with tactical execution.
Mastery of program management methodologies, frameworks, and tools—including Jira and enterprise reporting platforms.
Exceptional stakeholder engagement and executive communication skills.
Expertise in risk management, governance, budgeting, and organizational change leadership.
Strong analytical mindset with the ability to interpret data, generate insights, and drive fact‑based decisions.
Experience in Agile, SAFe, hybrid delivery models, or scaled program environments.
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